Fairfield Inn & Suites by Marriott Houston NASA/Webster

Just the location as it was quite close to NASA space center

The carpets were wet in the room. The room and the entire 4th floor had a weird smell(Perhaps it wasn’t used for a while) We reported this to Reception who promised to send maintenance which never arrived. The staff at the Reception were least bothered when we complained this during check out

Very clean property in a great location.

Environment and location

Disappointed because generally speaking, Fairfield hotels are always a safe bet and nice stay. When we got off the elevator to get onto the 4th floor, it just smelled old and musty. When we walked in our room, we noticed that parts of the bathroom floor were sticky, parts were slick, and it smelled of urine. We asked them to address it, and they did. Only 3 towels in the bathroom for 4 people. Both times that we had to ask for extra, when we got them, they had a long black hair on them. Our fitted sheet kept coming off of our bed any time we would move, and it had gritty wash wear. No towels at the pool. No one had replaced them. The worst part by far was breakfast. BOTH MORNINGS. They had a very young man running breakfast, probably no more than 21. One of 2 things was going on: either he was lazy and didn’t care, or no one had trained him very well to recognize priorities when it comes to a breakfast setup for guests. Half and Half was empty both mornings. The burners under the food were not turned on, they had red lights that were on zero, so the food was room temp. Eggs laying in their water. The second morning, an empty pan of eggs. Waffle batter out. This was at like 9:15….45 minutes before breakfast was supposed to end. It was just bad honestly. The hotel was very pretty, and besides than the other things mentioned, it was very clean. Staff was friendly enough. It’s a good location.

Слабые завтраки но гостиница ок чистая и приятная

This is one of favorite hotels to stay at i will choose them over any hotel when the price is right sometimes they are expensive to book but i do catch them when i can when i need a getaway