Tru By Hilton Edinburg

This is not our first time staying here and it most certainly will not be our last! Every stay has been a pleasant one, staff is friendly and room is very clean.

Probably one of the best hotel I’ve stayed in but this one was beyond amazing. The cook I think his name is able went above and beyond every morning for breakfast even cooked some bacon for my son which is super picky about food I’m really great full I would give this rating a 10star if I could just for the bacon and how able was super outgoing respectful and attentive it’s the little things that matter I would definitely stay here again and recommend it

The sheets and towels had an unpleasant smell.

My room didn't have a curtain so at night was to bright for me to sleep, sad I didn't realize before, because my son was already sleeping I didn't want to wake him, also the cleaning could be better specifically on the floors

It was nice and clean. Easy access to restaurants. More lights in room. Enjoyed breakfast.

The room is tiny, with not enough space for clothes The hotel Allows guests to drink in the parking lot and around the property; I think this spoke badly about the hotel, The rooms are noisy; I guess there is insufficient insulation between the walls. For the price, it is okay, but for 25 dollars extra, I will definitely go for a better hotel next time

Great location , toilet doesn’t work, we report , they don’t clean the room , coffee area dirty , and cool coffee instead of hot. I paid thru Expedia and they wanted to charge me again. Need to improve their service.

It was cheap and with a great atmosphere

Place was convenient to stop by for the night customer service was good. Elevator has a weight limit and one was only working, ac is controlled by the wall but room was not cool enough had to lower it all the way to 65 to get the air flowing it was slowly cooled by the time we fell asleep. And not sure what the hearing was for om the app for the room if the nooise levels were ridiculously high I could hear next door conversation and opening and closing doors running around Beds where a little harsh and not very comfortable due to springs in the mattresses maybe the should be updated changed to firmer more comfortable ones. Both beds had their pillows but the minute we set our heads on them all were flat.

Checked in at 11pm, room did not have functional AC, they claimed they reset remotely and its a kmowm issue for them, they are working on it, finally at 230am they moved our family to 4th floor in new room from 3rd floor. In the 4th floor room, commode flush was not operational. Since we had traveled from Houston and we were dead tired, we just decided to sleep and deal with it in morning. In the morning, front desk reluctantly gave us another room with functional bathroom. Worst experience ever. No apologies, no regrets, just worst customer services for 150$ a night plus tax.