Steigenberger Marhaba Thalasso

Excellent wifi

I had a wonderful stay at Steigenberger Marhaba Hotel and would gladly recommend it to others. One of the biggest highlights of this hotel is the staff. The service level is truly excellent across all departments. At the bar, Bar Chief Mourad stands out for his exceptional professionalism and dedication. It’s clear that he not only delivers top-quality service himself but also takes pride in training the next generation of staff to the same high standard. A special mention also goes to Ousmet, a highly skilled and friendly waiter who always remembers what you ordered last time – a small detail that makes a big difference in creating a personalized experience. The true gem of the hotel is its animation team. They are hardworking, energetic, and genuinely friendly. Boss Majdi deserves special praise for keeping guests in a great mood at all times and doing everything possible to meet everyone’s wishes. He is highly professional and speaks multiple languages fluently, which makes communication effortless and enjoyable. We also had a lot of fun participating in activities with Adam, who brought great energy and laugh. A big thank you to the entire Steigenberger team – including housekeeping, gardeners, and security staff – for making our stay so enjoyable. Your hard work does not go unnoticed!

The restaurant food quality has slightly declined compared to last year, but it is still good overall. However, during peak hours, the grill station was unfortunately quite slow, and long queues often formed, which affected the dining experience. However the restaurant service was always professional, fast and friendly.

Tous

Tutto meraviglioso! Staff sorridente, cordiale e attento. Bellissima Spa con possibilità di fare trattamenti e massaggi che consiglio a chiunque. Piscine molto belle e attrezzate, lo staff dell'animazione super, dei ragazzi deliziosi che si danno da fare per organizzare attività per grandi e piccini. La parte del ristornate: per tutti i gusti. Una mezione speciale a Faida che si occupa di riordinare le camere:: mi ha aiutato a ritrovare il cellulare che davo per perso. Super consigliato e torneremo sicuramente l'anno prossimo.