Renaissance Chicago North Shore Hotel

This was hands down the BEST hotel experience I have ever had, and have had in a long time. Immediately upon entering the hotel, the staff was so warm and welcoming. I was traveling alone, so this is especially important to feel safe and welcomed. However, even if I wasn’t traveling alone, I believe I would still feel that welcome and support, as this seems like a genuine priority for them. I got into town a couple of hours early before checkin, and they graciously found me a room to check in early. This was especially so helpful because I was so tired from my travels. The hotel is beautiful, and the room is aesthetically pleasing as well. The shopping and convenience stores are walkable, however their shuttle service will take you anywhere within a 5 mile radius. For the days I stayed, they would take me to the train station to travel into downtown Chicago, which was wonderful. There are even some attractions and activities close by that the shuttle is willing to take you to. Overall, it’s a wonderful hotel stay with wonderful staff. I’d recommend this to anyone who is looking for a great experience and good hotel stay.

Hotel was clean and everything was nice. Thankful for the local shuttle to Ravinia

Nicely appointed room that felt upscale. Yes, the room was on the smaller side, but as a solo business traveler, it worked just fine. The table and chair was not conducive for working, but I made it work by adding a pillow to the seat cushion. Overall, a nice hotel. As others have noted, the room is on the darker side, but you can turn on all the lamps and get pretty good lighting in the room.

Delicious breakfasts with lots of healthy options. Beautiful decor and a very comfortable bed.

I didn't especially like the pocket door to the bathroom. While it had a cool modern look, it lacked privacy.

Great property!

Clean and nice rooms just sad there was no pool

I didn’t have a microwave in my hotel room & I got harassed by an employee by the name of Andre about breakfast was being told I couldn’t eat breakfast there without a coupon or voucher but the hotel information said breakfast was Ava with a fee when i asked what the fee was i was told i couldn’t pay just to find out I could pay

Clean rooms, comfortable beds, great breakfast.

This hotel is very over priced for the condition. They charge for wifi. They told me it’s because they’re a top end elite hotel. The service and the restaurant was horrible. Our door lock broke and they said they fixed it and they didn’t and we had to sleep without a lock on the door. The room in bed were comfortable, but the bathroom was very small. It almost unusable. The water heat would constantly vary from hot to cold. I enjoyed the staff. They did try hard