Sleep Inn Pasco Tri -Cities

My goal with this review is to warn anyone else that might be considering staying here and is looking at the pictures of the facility. They are very misleading. When we first arrived we had the feeling based on our surroundings that it wasn’t a very safe and clean environment. We walked in and Teresa the front desk receptionist was very nice and helpful, she checked us in to our first room. The room was filthy and there was pubic hair on both bed sheets and the room smelled like an odor. I went down to speak to Teresa again and she was immediately apologetic and moved us into our next room. The second room was cleaner but also had a nasty odor. After that I decided to try for a refund and we ended up staying at the best western. Rooms are small, bathroom reminds me of a camper bathroom, no vanity space to get ready for the day. We just didn’t feel safe staying there. Pay the extra $50-$100 and stay at the best western. The only positive was Teresa’s customer service. She was great

Updating the rooms with paint and clean up the walls. Thin towels.

Clean and very friendly staff

I loved the location and cleanliness of this hotel as well as the provided amenities. This is a nice and clean place with helpful staff and a central location in West Pasco. Will stay again!

I really enjoyed the staff very easy to work with, with great customer service they assisted me with all my needs right away ! Also the indoor pool is pretty sweet

Friendly staff, comfortable beds, nice shower.

Door cards didn't work. Needed staff to change batteries on lock system. No elevator.

Great hotel, but it’s starting to show its age. Could use a refresh. Other than that it’s still a convenient place to stay

Very clean and front desk staff was very attentive, he even suggested a room near an exit door since we were traveling with a dog.

Other than a rude awakening by the smoke alarm at 2:45 AM Friday morning, it was a pleasant stay.

it was ok