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9.2 / 10 Guest Rating

Sercotel Ayala Bilbao

Canciller Ayala, Bilbao, 48008, Bilbao, ES

Sercotel Ayala Bilbao - main view

About the Property

Immerse yourself in the vibrant heart of Bilbao at Sercotel Ayala Bilbao, where comfort meets convenience.

Modern Amenities
Stay connected with complimentary wireless internet throughout the hotel. Relax by the inviting lobby fireplace or enjoy the convenience of express check-out and 24-hour multilingual assistance.

Gourmet Breakfast
Indulge in a delightful buffet breakfast served on weekdays and weekends. Start your day right, with options designed to fuel your adventures.

Comfortable Accommodations
Unwind in one of our 61 uniquely decorated guest rooms, featuring minibars, flat-screen TVs, and private bathrooms with modern amenities for a refreshing retreat after a day of sightseeing.

Don't miss out on experiencing the best of Bilbao—book your stay at Sercotel Ayala Bilbao today!

Facilities & Amenities

Health or beauty spa nearby
Express check-out
Fireplace in lobby
Lot hours - 24 hours
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Double Room - Photo 1
Classic Double Room - Photo 2
Classic Double Room - Photo 3
Classic Double Room - Photo 4
Classic Double Room - Photo 5
Classic Double Room - Photo 6
1/6

Classic Double Room

1 Double Bed226 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with digital channelsFood & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and a bidetPractical - Safe, laptop workspace, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days Accessibility - Transfer showerNon-Smoking

21 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerDesk

Classic Double Room

Non-refundable
Room Only
20% OFF$212.67

$170.14

Includes taxes & fees

Classic Double Room

Non-refundable
Breakfast Included
20% OFF$262.05

$209.64

Includes taxes & fees

Guest Reviews

9.2
Exceptional137 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality9.2
Amenities8.3
Value for Money9.2
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

G
GiovannaitIT
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0
Helpful?
E
EmerieIE
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0
Helpful?
H
HaraldatAT
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Very Good"

7.0
Helpful?
O
OwenieIE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Great city, hotel location perfect"

7.0

Location and cleanliness and staff

Price was 300 euro a night during to Champions Cup finals being on

Helpful?
M
MelaniaesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
N
NadintrTR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Excellent"

8.0
Helpful?
M
MaireadieIE
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Excellent"

9.0

Easy check in friendly staff and lovely breakfast, quietest hotel I’ve ever stayed in and very comfortable beds

No windows in breakfast room maybe add some pictures

Helpful?
E
EmanuelaitIT
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Delusione al Serchotel Alaya Bilbao"

4.0

Nulla Le uniche persone gentili le ragazze della reception ( Lara)

Hotel classificato 4 stelle? Struttura datata,da rinnovare e migliorare. Colazione molto scadente e personale addetto scortese.Una mattina uno di loro alle 10.20 ci ha sollecitato per due volte l’uscita in quanto il servizio terminava alle 10.30.Mai capitato prima d’ora! Sbattevano le stoviglie e si scocciavano se si utilizzavano due tazze o due bicchieri: ridicolo! Latte della macchinetta imbevibile! Ci sembrava di essere in una mensa aziendale non in un hotel a 4 stelle!!! Ci spiace dare un giudizio negativo a questa struttura in quanto clienti della Catena Serchotel Cordoba dove non abbiamo mai rilevato problemi di alcun tipo.

Helpful?
J
JoannadeDE
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

9.0
Helpful?
V
ViviennenlNL
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Fijn schoon hotel met goede ligging"

10.0

Het personeel bij de receptie was heel behulpzaam en heel vriendelijk. Echt waar! De kamer was ook heel schoon en er werd elke dag weer opgeruimd. Fijn dat er een minibar, airco en een kluis was.

Het ontbijt is niet super uitgebreid, maar als je een dag van te voren reserveert kan je een betete prijs krijgen. Dan is het wel prima.

Helpful?
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