Casa Oratorio Rinconada

I would not recommend this hotel. I feel that there was misrepresentation of Casa Oratorio. The photos are NOT what it really looks like. We stayed (for one night out of our 8 night reservation) in the Family Room. The kitchen area had only 4 wine glasses, an unplugged microwave, an unplugged refrigerator, no dishes/cups/silverware. The decor was heavily covered in heavy material, including the platform beds and head boards. The bedroom and bathroom rugs were matted and dirty. The shower was spitting water - no flow. The coffee area was non-existing - same water with dust flowing on top in glass coffee pot for 24 hours. We wanted a refund, even offered to pay for another night, they would not refund any of our payment. Needless to say, we left and moved to another hotel for the remaining stay in SMA.

We really enjoyed our stay here. The bed was comfortable, the room was nicely decorated, and the rooftop terrace was beautiful. Everyone we met was very friendly and the building felt safe. It was loud due to the bells, but we fully expected that considering the central location of Casa Oratorio. We'll be back!

Muy lindo y acogedor, super ubicación!

Our stay was great. The host was very gracious and very attentive to our needs. She provided great insight to all the nearby attractions. Looking forward to our next stay

The pictures make it look the place look quaint and beautiful. When in fact the only thing that was to some sort of standard was the bed. The stairs are an accident claims lawyer's dream. I realize it is an old historic place. The stair treads should all be evenly spaced and the first step going down a staircase should not be elevated 1.5" off the floor. Not to mention all three stair cases are dimly lit. I could go and expound on the placement of the office, the useless couch, the non-working AC, the stupid lock system, the total lack of amenities and much more. But time and space is finite.

Ubicación y habitación

Great location and friendly and helpful staff. But the room was bordering on gross with various rugs and old cloth bedframes that looked like they were maybe from the 70s. The safe didn't work and bathroom sink drain also didn't work. It really does need a serious remodel.

This is such a jewel! No complaints whatsoever. In the heart of Centro. Double pane window lessened the street noise and bells. Service is exceptional! High recommend.

La atención de las personas al llegar y mostrar el lugar es muy buena. La habitación que nos tocó en esta ocasión es la más pequeña, la cama y lo que la rodeaba no estaba limpia del todo, encontramos uñas y cabellos tirados y nos salió una cucaracha. Quisimos utilizar el cobertor que tenían bajo la escalera y olía mal. Cuiden esos detalles.

Noise prevented us from sleeping.Great location, walking distance to everywhere. Rooms were lovely and comfortable,roof top views were amazing,bar and jacuzzi. Staff were very helpful and polite Downside was the noise from the street and the church bells ringing the whole night. Also we had to carry our suitcases up the stairs,which was a pain. Read less