The Jesse Hotel & Bar

Staff was excellent and helpful. Food was delicious.

Nothing

This is an excellent hotel. The modern interior is spacious and stylish with perhaps the best bed I have slept on.

Location is awful but will hopefully improve over time. The city needs to spend money on helping the homeless and not building more crappy empty casinos. There is are plenty of empty buildings surplus to requirements. Towels a little scratchy.

I walked in my room - up a steep and creaky flight of stairs - with some trepidation, but I was immediately in love. The place is clean and comfortable with thoughtful touches such as the white noise generator and earplugs to compensate for the fact that downtown Reno is noisy; the hot water pitcher that works for the steep-able coffee or tea, whichever you prefer; and the plentiful plugs for charging things and smart TV. The food downstairs is delicious and allergen-friendly, and the cocktails are on point. The staff is friendly, helpful, and casual - a great combo if you ask me. I’ll definitely be staying here if I pass this way again.

It's really a lovely spot and I wish I had been able to sample their mezcal, But it didn't fit my schedule. Biggest issue is it's really loud, multiple ambulances or sirens anyway at night. They do provide earplugs.

Check in was easy. Friendly staff.

Horrible hotel, wouldn't ever recommend this to anybody.

The bar and staff were nice. The room was and bed were clean and comfortable.

The bathroom door was mostly window and if the room door was opened you could see directly into the bathroom. The location did not make me feel safe. The property was surrounded for blocks by unhoused people clearly in need of assistance. This is not a safe hotel for a single person who will be on foot seeing the city. I did not feel safe leaving the Jesse after dark because of the amount of unhoused people in it’s proximity.

Staff service was great. Limited options on site outside of evening hours.