Home2 Suites by Hilton Joplin, MO

N/A

Very nice place, very clean.

Exceptionally clean! Large rooms with all the modern amenities. Lots of lighting and electrical outlets! Only downside was the television. Very basic cable, with HBO, but no streaming options.I assumed every hotel offers this. I will still return to this property.

I like that they had fresh cookies. The bathroom needed a vent fan because the wallpaper was peeling. Mounted shampoo and bottle pumps had buildup. Bed was lumpy and uncomfortable. Breakfast options were waffles, cold sausage patty or dry cereal.

Super clean hotel. Heard noise throughout the night but typical at any hotel. Kids enjoyed the salt water pool and fresh cookies at check in. Breakfast was a typical hotel breakfast and kids weren't impressed. Good hotel but more for business travel than families.

On 3/7/25 we flew into Joplin as we had a death in our family at 1:30 am. We asked the hotel for a late check in and arrived 3/8/25 at 5:30am and checked in and went to our room. We were woke by a call from the front desk before 11 and I told them we would like to extend our stay due to the death. Although we told staff I would be down to extend as soon as I got out of the shower The manager at this property harassed us coming to the door saying to come right now. I’ve stayed at other properties and I’ve been a member of Hilton Honors for years and have never been treated so badly from anyone at any Hilton establishments. The management here looked as she just crawled out of bed. Was extremely rude and unaccommodating. Not to mention her lack of compassion or empathy for the situation that brought us to the establishment in the first place.

We did not get the room we reserved. There were 6 of us & they had to give us a room with 1 bed and a pull out couch instead of the 2 bed and 1 pull out couch that i booked. So 2 of my kids had to sleep on the floor.

We are a family of five so I'm always on the lookout for a place that can sleep more than 4. We have stayed at other Home2Suites properties and have always been impressed. The location in Joplin was no exception. The lobby and room was clean and comfortable. There were plenty of towels and pillows. The beds were pretty comfortable. Great stay overall for a quick overnight.

Everything was good; except our room was close to the elevator and we could hear the elevator every time it went up or down.

It was a great place to stay.