Auburn House Hotel

Over all a satisfy stay. Property is close to restaurants & shops. Check in was nice and easy. Check out customer service was not as friendly. I was going to share that the toilet need attention but she just sent me off. lol Bed & pillow a bit too soft. Carpet might need some deep cleaning/update. Don't mind staying again.

The parking lot is poorly lit, making it feel unsafe at night. The room had a safe, fridge, and microwave, which were appreciated. The room was not adequately clean, and there were holes in one of the sheets. The room showed a lot of damage. The free breakfast was nice.

Night attendant was cold, Room felt grimy Broken shower handle Broken hot tub Poorly maintained overall

This place was absolutely disgusting

Privacy, location. Clean bathroom. Friendliness of staff especially house keeping and food and beverage. Close proximity of shops. Clean pool. Wide selection of items offered at Continental Breakfast. The breakfast room was clean, organized and friendly staff. Clean coffee maker, microwave and refrigerator in room.

The air conditioner was musty and dirty. Had to clean exterior and vent to prevent debris from circulating. (Need to cleaned after each checkout. Lacks preventative maintenance) Lamp shades need to be replaced (tattered/soiled). Remove/replace tape on face basin plumbing fixture. Bedroom carpet needs to be deep cleaned to remove heavy soil and stains. Replace lounge chairs at poolside. Both were broken. Tables and chairs on the pool deck need cleaning.

Fd

Property is in need of major renovation

the first room did not have the bed made up?the clerk gave me another room that seemed okay? the sitting chair was not comfortable. would be nice to have a comfortable chair to sit in. I didn't find a hair dryer?

included above