Economy 7 Inn- Newport News

Location is close to most stuff

As I checked in, the front desk attendant had a nasty attitude, there were methheads outside my window ALL NIGHT until I ran them off. The owner yelled at me blaming dirt on the steps from my dog(was not from us).

Nothing but the beds were comfortable

The room was dirty, the bathroom was dirty. The toilet was broken.

The rooms were dirty and smelled horribly. The staff advertises 24 hr service at the front yet refused to check me out till 11am. I told them I was unable to wait till 11 as I had a plane to catch. They said they would keep my deposit.

The employee The hospitality

Nothing

The receptionist we’re very rude and dishonest

The lady she very bad behavior

Very dirty

I didn't like anything because I was not allowed to stay

I booked online, the room I booked was no smoking and I was ok with going outside to smoke. The woman would not let us stay because we were smokers. Then they tried charging me a no show fee.

Location Near my daughter's house

I arrived before my husband I had traveling from hickory North Carolina to Newport News 6-hour drive I went into the room use the bathroom came back out went to get me and my husband something to eat then I came back turned the bed back and in the bed there was a dental toothpick and a blood spot when I went to the front desk trying to be nice just to ask for clean sheets I got accused of basically being a prostitute turning a trick and now I need to clean sheets for my next trick I came to visit my grandchildren they live right down the street. I was in the hotel industry for 23 years and I've never seen anybody act like the owner of this hotel acted so disrespectful and I told her she was nasty but I can say the young lady that come to my room and change my sheets and got me a clean blanket was very nice only nice interaction I had the whole time I want a full refund and my deposit back