Clarion Inn Renton-Seattle

ok

breakfast

The room was clean and comfortable.

It was kind of dirty!

Night manger was great, she was very friendly.

TV did not work do to cable being out. room was not clean very well, strange order lots of stains on the walls and couch cushions. Just looked old

The front desk staff went above and beyond to always help me, the maids never bothered us but were always ready to exchange linens or bath towels if needed. The maintenance man was also willing to help when ever he was needed. All these employees had axcellent customer service with a smile.... .did i mention the one in a million amazing breakfast........ thank you guys for everything.

This wasn't a very good experience at all. I got there and they found my reservation but couldn't figure out how to assign me a room. They claimed it was because I got such a good price on Expedia that the system wouldn't allow them to give me a room. The person at the desk did not seem knowledgeable at all. They had to get a supervisor twice to get it to work. I was told I would have a room on the 2nd floor but it was the 3rd. I have a bad ankle that was really hurting so asked if there was an entrance by the elevator and was told "no" and I had to use the main entrance. Later I found an entrance no more than 10 feet from the elevator. The room was freezing (about 62 degrees when we got in to it) and wasn't all that clean. There was a hair in the bath tub and garbage near the can. There was furniture from other rooms in the hallways, the location seemed slightly run down, the buttons on the elevator didn't light up and felt rickety, one of the dryers in the laundry room was out, the ice machine on the main floor was out, there was a sign that the cable/internet might be out at the front desk (it wasn't but that many issues is a bad look). They didn't even give us a 2nd key until we came back and asked (with 2 adult guests). They told me they didn't have channels that they did so I made plans to go to a sports bar to watch the game when I didn't need to and just wanted to relax. The food was lackluster in the morning. No biscuits and gravy that was shown, cold.

As soon as we pulled in there is a tweaker with a busted up camper next to the property. Room had a weird smell and was muggy since the AC did not work. Multiple gashes in the ceiling door and walls. Shower spit out cold water constantly and the tub was backed up. Told front desk about it and nothing was done. I will not be back

So smelly and dirty