The Luce, St. Pete Beach, a Tribute Portfolio Hotel

Room was not as described online, very dated. The mattress on the queen bed had a hole. So we changed rooms, the bedding had blood stains that we asked to be change which they did but the replacements had the same stains. The paid breakfast, that I made sure via text service was paid for before arriving at the hotel, was actually just a $40 credit per day which was not enough for my husband and I and our two boys. The breakfast was over $80 for all 4 of us. The area where we ate food had an infestation of fruit flies so we didn’t eat at the hotel after the first day(so we are actually owed the rest of the breakfast credit). The hidden fees where a surprise at check in, I was ready to pay $150 but infact they wanted an extra $150 for accidental damage, which was explained we get back at check out. We did not use all our breakfast credit so I was hoping to get that back along with the $150 but we ordered some drinks and put them on the room so they automatically deducted from the $150. At check out I asked when I would receive my money back they wasn’t very clear and said there isn’t much too come back, and once all the charges go through then I will get what ever I money is left returned. With this last disappointing situation I will be writing an official complaint.

Room view was great. Drinks and food were a little pricey

Upon arrival at the front desk the whole lobby smelled of sewage, two of the three “restaurants” are located in the lobby area. Areas around the pool and outdoor beach shack bar are in disrepair there were also so many people crowded around this area it was near to impossible to get any bar or food service. We had to leave the resort to eat because of this, the reason we booked this resort was the convenience of supposedly having these amenities of several dining choices and service at pool/ beach areas both of which we had none. The rooms were livable but the shower had mold and towel bar was broken on arrival. Unfortunately would not stay at this resort ever again.

I went to the Post Card in 5 years ago and it was nice for a little girls trip. Decided to go again and do another girls trip we had 3 rooms and I have to say they were old! But the bathrooms were the worst first of all not clean but in my bath tub it was squishy with water underneath it. The lobby is pretty cute but man I don’t think they have cleaned the rugs since I was there 5 years ago! But the that tipped me over the edge was the gym! It was disgusting! We pay a $45 resort fee so you think it would be some what clean. Now it was awful equipment was all broken missing weights! Actually took pics because it was so bad. The front desk people were super nice and helpful!

Thank you for everything!

will be coming back

Not returning to this hotel, I had no idea there was a loud dj all weekend until 8:30pm with a very young crowd.

We made reservations for one night July the 27th. We arrived art a little after 4pm and we had to wait 2 hours until 6pm to get our room. Once in the room the toilet was clogged they came to try to fix it but could only get it to drain really slow, so we could not use the toilet with out risk of overflowing. They could not move us to another room, because they were full. So, we had no choice but to stay and use the restrooms in the lobby or by the pool. Then the a/c unit was stuck on economy mode and only came on for three or four minutes at a time so we were sweating all night in bed. The next the the manager refused used to do anything for us other than refund out breakfast. Since we book thru Hotels.com he could not refund the room, but would not give us a voucher for a one night stay for a future date. We are very disappointed with Postcard Inn on the Beach. This was a one night stay and potentially could have been more future stays as we only live an hour away and visit St. Pete Beach often. Now we will never come back to Postcard Inn.

Mattress was horrible basically had a indentation that was like sleeping in a hole. We asked for a different one they switched us to different room and had the same issue with that one too. Both rooms had noisy juveniles next to us. We had to reset our Bracelets numerous times to open the parking lot gates, and they never did operate at the pool gates. The staff did take off (1) resort fee of the 3 Nites for a whopping $45. We will be staying elsewhere until the renovations an upgrades are complete. On a positive, the Inside bar staff were pleasant and helpful.

It’s a typical beach hotel.Good for a quick night away. Only thing is do not pick poolside room. Not worth the extra money. Plus we were at the end closest to the music and bar. The music was very loud. You could hear it in our room as if they were playing inside the room. However when we returned after dinner. The outside DJ was gone it was a lot quieter to go to sleep. The staff was very friendly.