Ramada by Wyndham Thunder Bay Airlane Hotel

Friendly reception guy only

Most uncomfortable beds. All 4 beds had really old mattresses and bed frames unstable and very noisy! Native people trying to let you on the hotel through side access. Can't control the heat so cold in there. Thermostat in room however room was still cold.

Staff was very friendly with smooth checkin and out. Breakfast was fresh and tasty with fried potatoes, bacon, pancakes. Plenty of parking for vehicle pulling trailer. Well lit parking lot.

There was a pool of blood with splatter on the wall and blood-stained fingerprints on the curtains, as well as something sticky on the carpet. The hotel did give us a complimentary stay; however, the room should not have been opened to guests in the first place. Perhaps not in their control, however, the parking lot was snow-covered, and no one attempted to clear it or shovel the front entrance area.

Reservation desk staff and friendly environment

Location

The picture on booking comparing to the room a got was not accurate

The bathroom was disgusting with. “There is visible water damage and peeling paint on the bathroom ceiling.” No ventilation

It's right on the highway.

If I could give it a negative star I would I have never stayed in a more repulsive hotel in my life. From the moment we walked in, the entire place was absolutely disgusting. The rooms were filthy and clearly hadn't been cleaned properly in quite some time. To make matters worse, the food was served cold and—more importantly—it made us sick. The lack of hygiene and safety standards is alarming. I have already officially reported this hotel to the local public health unit because no one should be subjected to these conditions. The service was just as bad as the environment. The gentleman at the front desk was extremely rude and unprofessional. He didn't look presentable at all, which unfortunately matched the messy state of the lobby. Save your money and your health. I will never stay here again, save your money!!!!!!!

Convenient Location

Old chipped furniture, chipped sink, dirty .tub, dirty mirror, old mattresses. Parking in front of exterior door not shoveled.. No mat for snowy wet boots.

Had .you space

Room was very cold.. no heat control.. bf was t that great also

The room and building were clean and the staff was friendly.

The drains if the bathroom were slow running and would hold water. So when you shower you end up standing in ankle deep water.