TownePlace Suites by Marriott Dallas Las Colinas

The person who checked me in was friendly efficient and excellent.

This was better than I expected. I had to stay here for the weekend for some classes. I had everything I needed. There is a small kitchen which was perfect because I packed my own food for a diet. There is a pool and breakfast. Free parking which was great. This was about the same price as somewhere that wasn’t so well kept or in such a good neighborhood, so it was a steal for me.

Convenient location at good price.

Staff is wonderful, daily breakfast buffet was hot,fresh,and well-stacked. The location was very convenient to the freeways and DFW and was the only hotel I found in the area with two bedroom/ sleep sofa/kitchen. I would have loved to give this hotel 5 stars but my room had a broken window and holes in the curtain that had been there for a while as moss was growing between the panes of glass. The towels and linens are threadbare,and the carpet needed a deep cleaning as did the sofa sleeper. The bathtub drain was so slow that it was impossible to take a shower without the tub filling up with water...and I found two 3" roaches on the bathroom floor- one escaped into the outer hallway and the other into a hole under the sink. The sleeper sofa mattress had springs that could be felt through the fabric,making it impossible to sleep on,so this should not be advertised as an extra sleeping option! The kitchen was missing some plates and utensils and the flooring between the refrigerator and stove was torn up. Definitely was more like a Days Inn or Travelodge than a Marriott, and unfortunately I cannot recommend staying here.

The front desk staff and the manager were friendly and helpful. I felt very safe walking around the property and it is very conveniently located. Unfortunately the linens were not as we would have hoped, but the manager was happy to get us more so we could layer. Most concerning was the smoky smell on the ground floor of our building. It did get better as the days passed but first impressions are lasting impressions.

Very clean

Check in/out was quick and easy.

The front desk staff were amazing and super kind, but there were a dozen roaches on my floor and by the elevator on the first floor.