Candlewood Suites St Louis St Charles by IHG

Cleanliness and the service

Not applicable

The space was great. Separate rooms was great for the baby. Kitchen amenities fantastic. Beds and pillows very comfortable.

The room needed a good cleaning. The walls in bathroom and kitchen very dirty. The doors to the bathroom dirty and falling apart. Most likely to no vent in bathroom. The towel bars were nasty. We done a wipe down. We had small ants in the kitchen. The toilet was extremely low to the ground and no bars to help me I am handicapped so was tough, spent $50 for a riser for the toilet. Party started at 11:30 -2:00 up and down stairs alot of noise and commotion. My granddaughter is 14 months old so wasn’t pleasant. Everything aside we will probably come back if they make sure they clean much better and they told us they would deal with the party situation.

Location

N/a

I didn't have the breakfast. But it was like having a mini apartment. And pots, plates and utensils were all included. Nowhere else does that

Clean and functional

Parking was at a premium Minimum amenities No breakfast bar

Clean, good condition, comfortable.

The staff

No complaints

The room was spacious. I enjoyed the accessible shower as it left more room. The water pressure was good too. The cable selection wasn't bad either. I appreciated the doors locking and unlocking with my room key.

There was no breakfast, I had to go to the grocery store to find breakfast for the following morning. I have food allergies, so I couldn't eat anything the hotel pantry offered. There was an odor in the hallway, it smelled like food that had been left out on the counter all night. It would be nice to offer guests to sign in to certain streaming services as well as offering the cable.

Location was good

Pet fer was way to high compared to laquinta. Candlewood pet fee $75 and laquinta is $25 and candlewood doesn't offer breakfast and the parking was very tight.