Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners

Py443

Multiple groups of people standing outside the various doors smoking weed. No parking near the entrance. Felt very uncomfortable.

The room had a musty smell to it, the carpet was sticky with an obvious film, and the couch didn't look safe to sit on (I used a blanket before sitting on the couch). The kitchenette and refrigerator was clean.

There was smoking all around my room. Clearly there were residents who lived there.

The rooms are very clean and staff is pleasant especially the manager April.

This place is an aged building in desperate need of maintenance and a few upgrades. Security at entrance is disconnected and hangs loosely by the door. Carpet on the first step to second floor hangs in shreds. Hazard. Door to our unit has bent hinges and a malfunctioning locking mechanism. Ice machine is disconnected. Tenants toss empty beverage containers, snack bags and refuse on the ground in front of building’s door. I spent an afternoon cleaning our unit Bathroom seemed untouched in quite some time. Dirt from hands soiled the doors and doorframes. When I opened the dishwasher bugs came out. There is no hairdryer provided ladies! Shower curtain, towels and bedcover looked new. Hideabed cushions are worn and arms are soiled. Floor corners had dirt and dust The bed mattress sags in the middle Location is convenient to shopping and restaurants. I took this as a ‘camping’ experience. Modern camping with the luxury of an A/C Microwave worked and the shower was wet

Service workers were wonderful and efficient. The property unfortunately wasn’t what we expected. It smelled heavily of cigarettes and air fresheners and I ran into two cockroaches during my stay. The laundry was not available for guests but front desk staff were helpful and would wash hotel linens if requested. Many guests seemed to live on the property itself, and they were friendly as well. They upheld themselves on their service animal policy beautifully and treated us very respectfully for the duration of the trip. I wish that the hotel would have been just a little more comfortable all in all.

The wash room was falling apart and terrible experience

The property manager, Milton was very rude to me and my daughter-in-law I mean, unexcused Hable