TownePlace Suites Minneapolis Eden Prairie

I’m a status member of Marriott… And could not get even a water when I checked into this hotel. This feels insane to me. The check-in lady was kind, but was I told that her manager has informed that no guests can receive a water upon check-in… Instead, they charge $4 for a water. Considering that I was spending $400 at this hotel… It felt crazy to not be able to get a water upon check-in. This is poor management, poor customer Service. I stay at Marriott 50 times a year and did not expect this on a 4 night stay. Will not stay here again.

My friend suggested this hotel because it was inexpensive and close by my conference, so I booked my room last minute and I got a great price! My room was very clean and smelled like fresh soap so clean! It was a little gem! The room had a kitchenette and a nice little couch with an ottoman that had a little table attached very convenient for my work. The bed was slightly firm but comfortable. Continental breakfast was good and the service was wonderful. Everybody was very friendly and helpful.

We had minor AC and satilete TV issues, which were corrected promptly after desk staff was notified. The walls are thin, which could lends itself to noise exposure. The kitchenette was great.

Place was really nice

I would come back again. Nice room

Location, close to Cub grocery store and several restaurants.

Road noise and noisy AC unit.

This property is in a prime location directly off the freeway and near all accessible stores( Cub foods, Eden Prairie Mall, Asian Mall, Walmart, Target, Dollar Tree, etc). Not even including all the food options, gyms, other retail stores Best Buy is next door. It was perfect for a visit from out of town not knowing where you are going. The staff Sheena, she was extremely friendly and helpful! She guided us every way we needed to go. Great directions. The pool just opened and the families were able to enjoy. The only downside was the noise level if your on a lower floor and have nose makes for neighbors. There was a lot of police patrol and action at the grocery store across the way one night. A) it was great to see a presence for protection B) not so sure if that type of behavior I was keen to. I definitely don’t want to be in area with crime. But overall it was a great stay!

Friendly staff. Everything we need in a hotel room is available.

Great place