Beaches Ocho Rios - ALL INCLUSIVE

I didn’t like the services at beaches. All my friends hated it. As a 4/5 star resort, everything was disgusting. Staff rude and will not go extra mile to satisfy their customers. A guest has to figure their way out without any directions. It’s frustrating when you are new to the resort. At the beach and needed towels. One employee told me there are no towels and end of story. Begged her to try to call someone to help and she refused. She asked me to take the elevator to the 4th floor and find someone for a towel. Simple phone call to the right department would have been appropriate since the phone was right there.

This resort was simply OK. We traveled with children so it worked for the kids but for the adults they fell short. The bar was not stocked with premium alcohol and at night time they were doing repairs on the pool which made it unavailable. as far as food is concerned I would stick to the restaurant located by the pool because the other restaurants are not so great in my opinion. Or maybe try some of the local restaurants for great Jamaican food. The rooms in the Greek concierge were tightly packed with furniture so it did not allow for a lot of moving around. I just think they can do a better job at this resort. I would not stay again.

Old and rundown. Pool needs a lot of work. Drinks weak except at Bayside Bar. Food average. Room small and rundown. AC squealed all night.

The grounds were kept up very nicely. Communication between sister resorts was very bad and there was almost a mix up in my check out date and I almost did have a room for my last night's stay

We just returned home from a 6 night family stay and we didnt want to leave, we loved Jamaica and we loved Beaches Ochos Rios, the pools, spa, water sports, staff, beach, everything was absolutely amazing. We cant wait to return and want to try other Beaches properties as well, maybe Negril next time!

The picturesque views and friendly staff who made sure you knew they were there for anything you needed to make your stay enjoyable. Everyone enjoyed the food, the entertainment, the beach, water slides and watersports. We will definitely return for our 5th time in the near future. Great family vacation!

Resort was terrible as everything took so long and was so inconvenient. My room was not what I paid for. The dishes in the restaurants were dirty. The food was bad most times. I also had to come out of pocket with $180 to pay for a taxi because no information was provided to me in regards to my transportation. Out photo shoot was terrible as well. I will never stay again. The rooms were hot as the AC units are old.

Should be refurnished. Uncomfortable beds and the pressure of the water in the shower is so hard, it was not a relax moment.

Beach sand needed to be redone fabric and large rocks coming up. Room advertised as sleeping 5, we needed two roll aways taking up most of the room. Hotel seems to be getting old and in need of some sprucing up, not what we expected for 4.5 stars. All except 2 staff members were excellent.

Our room faced the area that had teenager activities and it was loud. You could constantly hear people running to this area. We could also hear other hotel doors open & close almost like an echo. Housecleaning never showed up until the end of the day when we were coming back to relax. One day I asked them to give us 10 minutes but they never came back. So we only got our room cleaned 1 day of the 5 we were there