Abitta Condado

El restaurante Gastro Bar fue excelente, fuimos al brunch y la mesera Glo fue muy amable y servicial. Era mi cumpleaños y el cheff Roberto Nacer junto a Glo hicieron la velada muy especial. Comida muy buena.

It wasn't The Canario by The Lagoon Hotel. The aforesaid hotel was under renovation. I wasnt informed until I walked into the buidling next to it, The Abitta. The front desk informed me that I was to be accomodated with a room on their property because my hotel was being renovated. I paid for a room with double queen size bed at the CHbTL and was walked into an Abitta room with one king size bed. Although the hostess was pleasant she wasnt too inclined to accommodate a room change. She relented to another Double bed room but it was too small for two people. I settled for the first room right above the kitchen. During check out I asked for a breakdown pricing for the stay. I was informed by the host that since I wasnt a guest at Abitta Hotel she couldn't give me a true bill I was given a pre- fabricated bill without letter head. The Abitta is a nice hotel with decent amenities and location, just wasnt expecting the change up.

We arrived in a new place late at night to a boarded up hotel. Boarded up- no lights, plywood on the windows. I asked the Uber driver to circle the block thinking we had to be in the wrong place. How could this happen? We went next door to another hotel, who apparently have a relationship with the El Canario. They were able to connect us to a nearby hotel to provide a room for the night. This is absurd - what if there had been no hotel next door that we recognized and could meet our needs? So upset that Hotels.com would have an establishment that is not even open for business listed and accept reservations and money. Totally lost trust!

We were told that El Canario was being renovated at this time, so we were upgraded to Abitta Boutique Hotel. Which was quite lovely and exceeded our expectations. The location was excellent, no extra charges were forwarded and we were very satisfied. Thank you.

Delicious food everywhere!

Good location.

Construction was horrible. Noisy and very outdated furniture in rooms. Bed was okay and AC kept room damp. No ventilation.

There was extensive very loud workmen 5 days a week from 7am to 4pm. Very annoying.

Yes

This hotel is currently closed due to remodeling. We stayed at the hotel next door when must be own by same company. Looked recently remodel with some nice art touches. Some of the staff not to friendly and the attached restaurant staff completely ignored us so we ate our breakfast along the main drag.