The Crystal Lodge

Whistler was probably the friendliest ski resort I’ve ever been to. Also, it wasn’t outrageously priced (apart from a one day lift pass) for eating in. The hotel, The Crystal Lodge, was in a great position. The snow, for the 10 days we were there, was plentiful and well kept. The transport provided for the transfer was off good quality. The rooms were of a good quality and the employees took a personal interest into our requirements.

Awesome location! In the middle of village fun and a very short walk to the gondolas. Our room was on the quieter side (north wing) which is great if you don't want to hear all the après'ing all night.

Location was perfect, steps to the gondola, and right in the village, bed was very comfortable, great stay

Room was quite small

I had a fantastic stay at the Crystal Lodge in Whistler. The staff were exceptional—friendly, professional, and genuinely welcoming throughout the entire visit. From check-in to check-out, everyone went out of their way to make the stay comfortable. One of the highlights was the ski valet and rental service. Being able to check skis right at the hotel made mornings incredibly easy and hassle-free. After a long day on the mountain, the hot tub was perfect for relaxing. The hotel was also impressively quiet, which made it easy to get a good night’s sleep. The beds were extremely comfortable, and I really appreciated the room upgrade—it made the stay feel even more special. The location is excellent, just a short walk to the lifts and right in the heart of the village. Overall, Crystal Lodge delivers outstanding service, comfort, and convenience. I would absolutely stay here again when visiting Whistler.

Awesome room, views, and service. Right in the heart of the village and right next to the lifts. You can't get a better experience if you want to enjoy Whistler.

Very nice hotel. Well managed at a great location for skiing and apres-ski. The mini-suite was very nice with updated bathrooms.

Fabulous location in the heart of the village with easy access to the gondolas, restaurants shops and a supermarket for snacks and breakfast needs. fantastic room, comfortable and clean with all the extras we needed. Friendly helpful staff.

I want to convey my sincere thanks to the Crystal Lodge team for making our stay a 10/10 in all respects. We have vacationed at Whistler 5 times staying at other nearby properties like the Sundial and Hilton, but, none have matched the highest quality of our experience with the Crystal Lodge. From the time of making our original booking in November 2025 when the booking agent kindly accommodated our request for a room with a balcony, to the days leading up to our arrival when the staff also accommodated our request to add pillow top mattress pad toppers to our mattresses before our arrival to alleviate a back injury, I cannot speak highly enough of the Crystal Lodge's team's genuine interest to accommodate guest requests! Our room was excellent in all respects. Spacious, modernized, well appointed. Our beds were by far the most comfortable we have experienced at Whistler properties, which is vital after a long day of skiing (unlike a neighbouring property we stayed at where the beds were hard as rocks and terribly uncomfortable). And, the Crystal Lodge property as a whole is also very well maintained and perfectly located in the village. Lastly, Balam is a fantastic restaurant with terrific light bites during their Happy Hour after a great day on the slopes. We will definitely be returning to the Crystal Lodge again for accommodations for another ski vacation. Thank you to the Crystal Lodge for making our vacation stay outstanding!!!