Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

The best entertainment in the area

We and our friends stayed in this hotel in February 2021 and we liked it, so we decided to spend our vacation here this year as well. Not as good as before… 1. Did not get rooms in the same bungalow. 2. Wi-Fi was not working inside the rooms. 3. Our room AC was working only intermittently (4-5 hours a day) for 4 Days. 4. Multiple requests to change rooms were denied. 5. No compensation for non-working AC was provided. 6. Our request to speak with management was denied.

Service was awful, lazy, unhelpful. The room very outdated, bathroom was dirty, no shelfs to put anything in the shower. Food was the same every single day, no variety, otherwise tasty, but you get tired of eating the same food. We went to a paid restaurant, where kids pay half price of the adult. You book through the app and it automatically asignes the people that are registered to the room which are two adults and two kids. They charged us for 4 adults anyway and refused to correct it. My husband refused to argue and just paid it, but the whole thing was ridiculous.

Beach was excellent

Good property, excellent beach, good pool but Bad service, bad food.

The property is very clean and well maintained. We had a wonderful time! Shout out to Julio for being so awesome to my family 💞 only downer is the food options at the buffet I feel they need to bring in other options as far meats and sides!!

Excellent Resort

Front desk staff was not very welcoming. He didn’t guide us properly or inform us of anything. My fiancè bracelet broke off but had it on his swimsuit packet and the security person try to kick him out of the property even though my fiancé had showing him the bracelet, explaining to him that it had broken off. Very disappointed!

Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other

Love the relaxing mode of the resort. Looove the hammock area and the restaurants. A few things can improve: service at bars and snack. Maintenance of toilet, pressure water in the shower. Club that sells rooms, too pushy for the guest to buy.