Mykonos Blu, A Grecotel Resort to Live

Pros: Amazing location, incredible beach, food was delicious, service was fast and friendly and view from the hotel lobby and main restaurant are outstanding. It is more gorgeous than the hotel pictures might suggest, I would definitely recommend the stay at Blu Grecotel. Only improvement for management, please consider to have one pool heated at least so children can enjoy. It was colder than the sea temperature.

Lobby, Beach/location and Breakfast were 5 stars…but lack of customer service, friendliness, cleanliness, and staff initiation was very poor for a 5 star hotel, more like a 3. There were never towels available by the pool, never any drink or food service available by pool or beach, no trash cans anywhere, not a staff person in sight for any concerns, staff would walk by dirty glasses/trash/used towels on unattended chairs without picking it up, etc. Also, the bathroom/shower in our room reminded me of a campground shower, NOT a 5 star resort, old and extremely worn. Needs a lot of work to be back where it seems they once were.

Every detail of the hotel is perfect! The staff is absolutely amazing and the food is to die for. The private beach is gorgeous and I never wanted to leave. It was amazing!!

The staff was very forthcoming and friendly - both in the service, reception and beach. The communication via what’s app is a simple but great idea. The beach area is really nice and it’s a hotel for families. Having said that the food is average - the breakfast is OK but not more (seen much better in Greece), the restaurant is ok as well but lacks a decent seafood choice which should be a given in Greece (for some reason the fish of the day was never available - maybe due to Covid but still weird). The rooms are clean but clearly the hotel could use some improvements to account for the age. We enjoyed the break in Mykonos with the family and would give it another chance after Covid.

The resort has a beautiful pool and private beach with poolside and beachside service. The location is nice and everyone who worked at the hotel provided good, friendly service and tried their best to accommodate us. Unfortunately, the rooms are a bit dirty and dated. The first room we were in had a leak from the air conditioning unit that rendered the room unlivable. The phone needed to be replaced, along with the patio light, and the room was missing a nightstand. We spent two nights in this room and were finally upgraded to a nicer room for the end of our stay... Regardless of which room we were in, there was a sewage stench that permeated through the room anytime we flushed the toilet. I am not sure if this is normal on the island of Mykonos or the hotel needs to update its plumbing... I suppose I expected the cleanliness and service comparable to a Ritz Carlton from the photos and reviews. I was disappointed.

The staff was amazing, they help us a lot. This resort have a wonderful view and the pool is breathtaking. Also the breakfast buffet is very good

Poor service, no smiles or hospitality and it is simply a 3 star hotel only with a beach

I proposed to my girlfriend here with the stunning sunset views, and the staff couldn't have been more helpful. They were fantastic in every way, they helped me set up, offered to take pictures / video it, and provided us with a celebratory drink after on the house. The room itself was incredible - clean and spacious with an amazing decor. The breakfast that was provided was also top quality. The sunset sea view was the best I'd seen in Mykonos, and the beach was clean with crystal clear water. All in all, a fantastic experience and memory...10/10!

Our trip in Greece started out in Mykonos and staying at this resort definitely set the bar high for the rest of our trip. Everything from the service to the view was was excellent. Did you want to get picked up from the airport? Done. Did you want to rent a car? Done. We would highly recommend this to anyone visiting Mykonos.

The staff was fantastic and the hotel was beautiful