H21 Apartments & Lounge

The staff was outstanding, friendly and always welcoming me. This hotel was the only one that sent me a thank you for booking with them. I very much appreciated that email.

Room was better then expected, staff friendly . Some mosquitos but liveable

I like that the staff was very very friendly and greeted me and my party every time whether coming or leaving. Property was clean and safe.

Easy check-in... Kitchenette and mircowave nice Wifi spotty Friendly staff

When I booked this room I was under the impression that there would be a complimentary breakfast and water. My first morning they brought me a breakfast but then came back to charge me because they had delivered it to the wrong room. No complimentary water. I went down to the lounge and they tried to double charge me for the 4 cocktails I had. Then there was a plate that broke as I set it on the table. No idea why . But now they’re saying I have to pay for it???????? Cookware leaves a lot to be desired. People were friendly but I wouldn’t recommend staying here as they try to get every penny they can from you. And I almost forgot as I was sitting in the lounge , I had a rat run over my foot, straight into the kitchen. Wouldn’t advise eating here.

The pictures presented clearly do not represent the true condition of the property. Moreover this is a heavy smoking hotel