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6.8 / 10 Guest Rating

Castaways Resort and Suites

42629 East Mall Drive, Freeport, Grand Bahama, Freeport, BS

Castaways Resort and Suites - main view

About the Property

Escape to the charming Castaways Resort and Suites, where paradise meets comfort in the heart of Freeport!

Recreational Bliss
Unwind at our sparkling outdoor pool or break a sweat in our fully-equipped fitness center. For added convenience, enjoy tour/ticket assistance and an area shuttle service to explore nearby attractions.

Culinary Delights
Savor culinary delights at our family-friendly restaurant, featuring a bar/lounge and stunning garden views. Our complimentary reception invites you to mingle with fellow guests, while room service provides the option to indulge in your meals in the comfort of your room.

Comfort and Connectivity
Experience the comfort of our 118 air-conditioned rooms, complete with private balconies, refrigerators, and complimentary Wi-Fi. Each room is designed for relaxation with modern entertainment and essential toiletries at hand.

Rediscover relaxation and book your stay at Castaways Resort and Suites today!

Facilities & Amenities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.At check-in, guests must provide a record of full COVID-19 vaccination.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room 1 King Bed - Photo 1
King Room 1 King Bed - Photo 2
King Room 1 King Bed - Photo 3
King Room 1 King Bed - Photo 4
King Room 1 King Bed - Photo 5
1/5

King Room 1 King Bed

1 King Bed291-sq-foot room, balcony with garden views Internet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningRefrigeratorDesk

1 King Bed Nonsmoking

Non-refundable
Room Only
20% OFF$106.79

$85.43

Includes taxes & fees
Standard Room 2 Double Beds - Photo 1
Standard Room 2 Double Beds - Photo 2
Standard Room 2 Double Beds - Photo 3
Standard Room 2 Double Beds - Photo 4
Standard Room 2 Double Beds - Photo 5
1/5

Standard Room 2 Double Beds

2 Double Beds291-sq-foot room, balcony with pool views Internet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

27 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningRefrigeratorDesk

2 Double Beds Nonsmoking

Non-refundable
Room Only
20% OFF$95.91

$76.73

Includes taxes & fees

Guest Reviews

6.8
Good141 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the great staff.

Categories

Cleanliness4.8
Service7.8
Location8.8
Room Quality5.8
Amenities5.8
Value for Money5.8
Food and Beverage7.8
Overall Experience7.6

Select topics to read reviews

G
George
Verified booking
Standard Room
Stayed in Feb 25, 2025

"Excellent"

8.0

It was clean, bed comfortable. On the basic side but nice

Helpful?
W
Whitney
Verified booking
partner
Standard Room
Stayed in Feb 24, 2025

"Excellent"

8.0

Average place for an average price , linens and towels need updating .

Helpful?
6
662StephanieMcaCA
Verified booking
Couples
Standard Room
Stayed in Feb 21, 2025

"An absolute dump"

4.0

We spent one night here, only because there was a glitch in our Airbnb reservation. This place is a dump. The staff were friendly but its a one star hotel. The towels must be 15 years old. The pool area is ok. The so called restaurant is nothing but a big partly empty room with Zero ambiance. We walked in for breakfast and turned around and went elsewhere. Take a look at my pictures.

Helpful?
J
james
Verified booking
Standard Room
Stayed in Feb 21, 2025

"Excellent"

8.0

A perfectly clean, comfortable stay for an older place...good pool and bar. Fast food places an easy drive away if restaurant is closed.

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

Clean and convenient hotel.

Helpful?
S
Sharess
Verified booking
family
Standard Room
Stayed in Feb 17, 2025

"Good"

2.0

Old Furnshings, moldy scent, burned beddings, termites, rusty Furniture, crusty towels. Was unable to get my deposit when i checked out was never asked check out time to ensure deposit was ready, was never told that the office opens 8am. They've got a pool in the back and i guess they had several parties where the music was extremely loud its as if they forgort they had hotel guests.

Helpful?
S
SturrupbsBS
Verified booking
family with young children
Standard Room
Stayed in Feb 17, 2025

"Disappointing"

4.0

Didn't have any

Location

Helpful?
A
Angelica
Verified booking
family
Standard Room
Stayed in Feb 16, 2025

"Excellent"

8.0

Its ok not the best but its ok.

Helpful?
A
AugustinusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 2, 2025

"AJ"

7.0

Room is very is very spacious The environment looks great. Housekeeping lady Ms. Jackie is a 10 Eva the Restaurant and Bar server was great 👍.

At checking I had a very bad experience with Maria Major she told me i don't have a reservation I shows her my reservation was reconfirm at 6:01 am on Thursday January 23rd, she kept looking at her computer repeated over and over sir you don't have a reservation. Finally I asked to see a manager/a supervisor or somebody who can me because she tried to put me to another hotel across the street they only had 2 nights. Ms. Jones the finance treasure said they can accommodate a room if I paid cash or a credit card because the person or persons who suppose to check the booking. com computer did not checked it because they are fully booked. Thank you so much Ms. Jones in that matter. Water pressure is a little too low

Helpful?
M
MartinbsBS
Verified booking
young couple
Standard Room
Stayed in Jan 26, 2025

"Superb"

9.0
Helpful?