The Carlton Park Hotel

no hot water in the doubke room i booked, so was given a twin room with tiny single beds, mouldy bathroom area awful hotel

Just awful 😞 a large empty car park except for one car and a smashed glass bar door covered up with a piece of plywood greeted you when you drove in. It spoke volumes really. We checked in which was pleasant enough by a helpful young man, and checked out again 5 minutes later. Not a good sign when the cleaning team were still cleaning the bedrooms at 4.30pm. But the main thing was the overwhelming smell of the corridors and the rooms was enough to make your eyes water and you could still smell it long after you had left. A heady combination of Jeys fluid and a woody 1960s hippy joss sticks aroma. Made you feel quite sick and headachy to be honest. There was no escape, it was everywhere. On folding back the duvet there was brownish paper flecks (?) on the white sheet, no idea what they were. Then in one of the dressing table draws there was drugs paraphernalia, used cigarette ends, shreds of baccy, one random playing card and white powder residue 😱 we shut the drawer and decide to check out of there. When we told the young guy on reception, he was most apologetic and offered us to change bedrooms to some downstairs, but we politely declined and we’re heading towards the door by this point. We were looking forward to our stay there but it just wasn’t for us. The owners had really tried but I think it’s a continuous money pit for them. It might be cheap if you are watching the pennies and want somewhere to crash for the night, but definitely not cheerful.

The 'hotel' is not really fit for regular visitors. We appeared to be the only 'guests'- there were a few, very poorly dressed Asian men around who clearly spoke no English. Breakfast ( which we declined) was white sliced bread, some sort of butter- substitute spread and a PGtips T bag. We were told there was a kettle in the corner. It was all extremely odd. All other facilities- bar, fitness room etc were decaying behind closed doors. On the plus side, the 2 male staff members who dealt with us were pleasant, polite and brought us extra pillows, towels and a blanket. Possibly these should have been provided in the first place. The bed was reasonably comfortable and the room fairly clean- though had clearly sen better days. No hairdryer, no glasses- just very, very basic. I would advise caution to anyone thinking of staying there. We only stayed our 4 nights as we had a relative close by so only used the room to sleep.

The hotel was a bit dated but staff were very friendly and efficient.

We opened the door and was hit with horrible smell of cigarette smoke, the room needs refurbishing its dirty and dated, the bathroom had black mould around the bath and sink,we checked straight out could not stay a night in that room

Good location. Very good staff.

The hotel was terrible. It was dirty, the sink had not been cleaned and the towels had stains on them. The door would not close without slamming it leading to the wall being damaged. The draw was broken also. There was also a constant stop and start vibration noise which woke me at 6:30am and was so irritating I could not sleep. The hotel was cheap however this does not justify it being dirty and having damages. Awful place, would never stay there again!!

Decor is a little bit tired, mostly clean although the shower head hadn't been cleaned in a long while. Staff were pleasant and helpful but have the air of someone that had been dragooned in to manning the desk due to wearing tracksuit bottoms and a puffer jacket. Quite quiet, and the bed was comfortable. Tea, coffee and kettle in the room. WiFi and mobile reception was not good. It was fine for my needs and I slept well.

Room was clean & tidy. Other than checking in never saw anyone. Would have been good to know is housing asylum seekers. No bar or breakfast

Unfortunately we decided not to stay the night , on returning to the hotel at 11 ISH there was a group of people in a huddle that looked like they were taking drugs and on entering the corridor near our room there were drugged up people wandering around like zombies , this is obviously a half way house for homeless people and should not be selling rooms to public , avoid if possible