Hotel Indigo Seattle Everett Waterfront Place by IHG

Breakfast is served until 3:00 PM, which is SO awesome! The menu has a wide variety of options. The servers are friendly and professional. Emily, the receptionist is very welcoming too. This place has a lovely view of the Everett Marina, plenty of parking, a gym and indoor pool. In the summer, there are free concerts along the waterfront. Everything about our stay was perfect!

Nothing, everything was wonderful!

I have stayed at Hotel Indigo in Everett on several occasions for business and belong to the IHG One Rewards Program. My previous positive experiences lead me to feeling confident about reserving a room described as having a balcony with a water view. I also have previously had positive experiences of the front desk staff, who have in the past been excellent representatives of quality customer service. This stay was quite different in terms of both the expectations of the room that I reserved and my experience of the front desk staff. Firstly, the room I reserved for a king with a balcony and water view was not a balcony one could sit out on, and there were no chairs in any case. Secondly, the view from the room could be said to have a water view, if one had brought binoculars with them; the majority of the view was of a lower-level roof -- with all its corresponding equipment - and all the floors of windows on the perpendicular hallway of rooms, lending to a sense of loss of any privacy. Thirdly, when I asked the two font desk staff about the so-called ocean view, they launched into an explanation of the building architecture - over which they had no control. There was no offer to move me to another room. I can only assume that instead of them feeling any need to offer an alternative that the expectation was that the focus of consideration should move from me (as a paying customer and loyal member) to them as helpless staff. Finally, when checking in, one of the front desk staff abruptly informed me that IHG had instituted a new policy of charring $12 per day for parking. "That's new and unexpected," I replied. "The policy began on August 15th, and you booked the room after that." My stay was on August 22nd. In summary, I paid $364.94 for one night's stay in a room with a less than adequate "balcony" and lunar-landing approach ocean view. AND I paid an additional surprise fee for parking. Please be cautious and informed when making a booking.

Lovely hotel, quite far from much other than the ocean and fact you have to pay to park there seems absurd.

I was a part of the Game Wardens River Boat reunion. We were in your facility for 3 days and could not have been treated better. All of your staff were very helpful. the bar and restaurant are also top notch.

Indigo Hotel Everett Washington Fantastic staff for. Large Vietnam reunion 18-21 Aug Front staff and bartenders excellent service Thanks much Thomas B De Mott Jr

Great hotel

Wonderful hotel! Great location on the waterfront. The balcony rooms that overlook the harbor are fabulous. Very clean, very quiet, very comfortable.