Fairfield Inn & Suites by Marriott Kansas City Belton

Great breakfast. Convenient location.

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Clean. Can't wait for breakfast

Beds were comfortable. Staff was very friendly. Easy access off & on freeway. The scrambled eggs were good.

The breakfast sandwich was average, not a lot of taste. My wife wanted to lower room temperature but thermostat wouldn’t go below 72 degrees.

The pool was small and seemed dirty. It was very slippery. I did not see much of the staff but when we checked in the front desk guy was very helpful. The property seems old in some areas. There was GF options at breakfast 👍

We had a late check in after the Chiefs game, and check in was quick and easy. The room was very clean and well maintained. We were however woken up right before 8 am by the housekeeping crew cleaning the room next door, and other rooms close by. It was pretty loud, and could hear their conversations outside the door. Honestly, that would be the only complaint. We made our way down to breakfast at 9, and normally with most other hotels, if you come during the last half of breakfast it's slim pickings! We were pleasantly surprised that everything was fully stocked, and 2 ladies were very much on top of it! Check out was easy, and we would definitely stay again (if we know we need to leave early and not sleep in 😆)!

Only request, please offer Coca Cola products! Why only Pepsi!? lol

Excellent nice clean hotel

Tried to check in to our room and was told no, we can't because the internet is down. I did the online check in and that was not good enough because I booked through Expedia. We asked if we would be able to check in that evening and were told they can't guarantee it. I asked for a refund so we could book another hotel and were told we need to ask Expedia. Expedia refunded the amount even though the hotel did not refund our money. The management was very unprofessionalessional.She told me they were not able to call us if a room was ready because their phones were down all while she was on her phone! What an awful experience. Went to Hampton Inn nearby and had a great stay there. Luckily we found that place last minute or we might not have had a room that night. The worst part is that they cancel out our reservation for four nights and rented out the room. So basically they were double charging both us and whoever ultimately booked the room. Went to the website for the Belton Fairfield and there is no way to contact the customer service as well.The only heroes in this story are Expedia and The Hampton Inn who made some room at the Inn.

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