Hilton Doha The Pearl

The staff here go above and beyond for requests and are so helpful. The hotel is clean, safe and has excellent facilities. The rooms have such great views and security and valet are excellent. Would recommend staying and don’t think I’ll ever stay anywhere else visiting Doha. A big shout out to the valet staff, reception staff and housekeeping. You made our stay amazing. Thank you.

Nice quiet Hotel with excellent service. However, TV was not working properly, couldn’t watch News or movies, as picture or sound lost every few min or tv powering off every 5-9 min?!

Excellent location in the Pearl area. Quiet and clean and very experienced and helpful staff

Great staff and facilities. Excellent location.

Mr. Salah Eddine at reception checked us in very fast, in no time and earlier than 3pm, Mr Salah is a genuine professional, welcoming and very helpful. Actually all other staff at valet, cleaners, room service, lifeguards, at the kitchen restaurant were very nice, very helpful, very welcoming with a great smile. The room that I reserved was Delux superior, with a very nice balcony where you can enjoy the lights at night, the view of the gardens and fountains below. The half board reservation was a good value for a good dinner and awesome delicious hot buffet breakfast with plenty of options to suit all taste buds; Chinese, Asian, middle eastern and classical American. Free WiFi, free parking, and free access to beach and pool all were inclusive. If you want to go out for walk at the pearl or to even lagoona shopping mall will be very easy especially at winter. There are plenty of restaurants and coffee shops around. It was really a hidden gem and the best part of it is the staff and reception, thank you very much Mr. Salah Eddine.

Location is very nice. All staff is very cooperative.

M

The Hotel and staff were fantastic & will help you with any questions.The views from the balcony are spectacular

I had reserved a night at this hotel to complete an important online meeting and had clearly asked the staff to provide me with the best location for wifi access with highest speed. Upon check-in I was ensured by the staff that their internet is reliable and able to accommodate my needs. However, I had tested the internet speed only to realize that it is extremely slow and choppy at best. Due to the severity of my position, I had to rush out of my hotel and search for a different location and complete my work elsewhere. Upon returning later that day to check-out after much stress, another staff had told me that the person who provided me wifi information was not well trained and did not give me the proper wifi access. Hearing this, I was shocked at the fact that a hotel such as Hilton would allow such an unprofessional mistake come to pass. To add insult to injury, they further refused to take any responsibility for the stress and lost time they had caused. I am simply sharing this feedback to urge other clients to do their due diligence before committing to this hotel, with a team that is unwilling to be accountable for their actions and support their clients.

We enjoyed our stay at this hotel, very spacious rooms and was nice to have a suite with balcony and washing machine. Service was amazing thanks to all staff, Thaw, Wedad, and Houssam to name few. Thanks for making our stay beautiful.