Apart Hotel XXL Lux

Das Restaurantpersonal war nett und freundlich. Das Essen hat gut geschmeckt und reichlich. Strand war 2-3 Minuten zu Fuß entfernt.

Bezieht sich auf das Apartment : Sauberkeit, Ausstattung, Personal

Najvise nam se svidelo sto je zgrada imala parking mesto i lift nas 5 sa baby kolicima prakticno odmah ispod zgrade je i plaza i restorani setaliste. Osoba na recepciji jako prijatna i ispratila nas je dok nismo i krenuli na put, gostoljubiva jako. Imala je kovrdzavu kosicu i divne oci, osmeh na licu. Profesionalna.

Nemamo zamerki

Хорошее расположение, просторный номер. В каждой комнате кондиционер и телевизор, просторный санузел.

Очень маленькая и не удобная парковка. Не удачно расположен блок кондиционера на балконе. Кухни нет.

Hotel reception staff were very friendly and helpful, particularly the woman with curly hair.

There was a coupon from the hotel offering a 20% discount at the restaurant during the hotel stay, but it wasn't applied. Before we finished our meal, the waiter handed us the bill (as he was leaving in a hurry to close his shift) without giving us a chance to present the coupon. When I mentioned the discount coupon from the hotel reception, he said it should have been shown immediately before the order was placed. I’m wondering why ... We left a €5 tip because I understand this is likely a management decision rather than the staff’s fault. However, this experience was disappointing and influenced our decision not to order anything else at the restaurant. This situation affects customer satisfaction also its not beneficial for the restaurant.