Royal Hotel San Remo

Best staff ever. Everyone was kind and professional. Comfortable room with amazing views. Best place in Sanremo

Beautiful property- especially walking out the revolving door that was a bit hard to push BUT the view once out is breathtaking. The outdoor pool was damaged in some areas and it was too hot (not refreshing) with no depth label. Food was great and staff was excellent. My bathroom tub had a half glass door and the toilet was small and low colliding with door. My balcony did not really have a view as it was covered by trees. Still this is a great hotel with a stunning view and would recommend! Loved the guy playing the piano and all the beautiful jewelry displays in lobby.

Beautiful hotel with lovely views, great food, wonderful views, options for tennis and golf, extremely accommodating staff. Would highly recommend.

After two days of terrible and very rude service I asked for the manager. Not a kind word from him. And the final straw - “we don’t need you” He kept harping that there are rules and if I don’t like it Iu can “go away” but the intent was much ruder. While the rules are indeed rules there’s a way of communicating. This hotel management clearly creates a rude atmosphere. . As soon as I spoke with the manager the issue was clear. Other things that I would not have complained about were it not for the complete lack of respect and professionalism from the management include being told that there were no tables for dinner but there were many that remained empty and we were sat after pointing this out. Rude front desk even from the first encounter. Finally the pool area is truly horrific and requires a serious update.

Excellent staff and made to feel special from arriving to leaving.

If your in the Riviera this is the place to stay. The staff is awesome and the service is fantastic. Location is perfect with great shopping and beautiful restaurants and cafes.

This hotel seems to be resting on its laurels and historic past but not in a good way. The pool deck is uneven and feels rickety. The wood floor in the room was pretty but very creaky to the point where when waking around on it, we woke up our sleeping baby several times. Coffee service at breakfast comes in beautiful silver (?) containers that are extremely hot to the touch (use a napkin to pour your coffee or risk burning your hand). Property exterior is peeling. Interior of our room had poorly patched paint jobs on the ceiling and nicks in the paneling around the door. Hammam in the spa was broken our entire 3 night stay. Gym has very dated equipment that’s practically unusable. EV charger comes at an additional cost. Front desk and housekeeping staff were helpful but the property itself felt very dated. We’ve stayed at several nicer hotels and this is not worth the price.

Amazing place

Pleasant and classy. Enjoyed our stay.

Hotel period grandeur and staff try there best but not 5 star in all aspects mainly due to needing to be updated. Pool area needs updating. Old rugs in reception and lounges easy to trip! Spa massage was excellent and spa facilities lovely. Meals overpriced. Lots of steps to road/ beach. Town unimpressive unless you like casino which is a 5 min walk and again in a grand building.