Comfort Inn & Suites Columbus North

Every stay has been great. Quite staff is friendly and makes sure you are satisfied. Rooms are clean and have everything you need. Hotel is under construction and the place is still amazing. I have stayed 2 times and have no complaints.

The property was being remodeled, and had I known I wouldn’t have made a reservation. The carpet needs replacing, and the smell of mold & mildew on the 3rd floor caused me and my 5 year old’s asthma to flare up.

This spot is a great value and breakfast is wonderful.

The 2 lady’s at the check in counter were extremely rude. They were very disrespectful. They were not polite at all when helping and were doing things that I have never experienced checking in with a reservation with hotels.com. They made assumptions about my trip that was none of their business and made snarky comments under their breath behind the counter. Then on the phone with my wife they were also very rude. We had booked this room days in advance and had already paid for it. They are doing everything in their power too. It let us have this room. Plus when we got to the room the a/c was off and the room was very hot.

While there was construction debris in the area the lobby and guest areas were clean. Room was very nice. Clean and comfortable.

The hotel is under construction and they are renovating the hotel. The front desk service was unprofessional. He was not friendly and was frustrated with a personal issue on the phone.

It was nice. The hotel was under renovation and was dusty and junky. It was expected since it was being renovated.

Pool has been closed for 2 years or more. Still listed on their amenities. They were undergoing renovations, which have been needed for a while. But a bit too little, too late. A car was newly broken into at the front of the building, (and it had been raining and probably soaked the drivers side) but when I asked about security, they didn’t seem to be very concerned. Staff could be a slight bit more cheerful. They weren’t mean, just not very inviting.

The hotel is going through extensive renovations and there was a lot not available. The check in process was extremely slow. Did not stay for the whole reservation and will not be going to the next one. Since it’s non refundable I will just lose the money.

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