Wingate by Wyndham DFW / North Irving

We liked everything about it with the exception of the curtains in the room were fixed. The light from outside in the parking lot shined in the room very very brightly we could not shut the curtains. Made it very uncomfortable for sleeping.

My daughter and I booked this hotel to have a place to relax on a long layover. I booked this property because it was close to the airport and offered a free airport shuttle. However, I was not able to use the shuttle service. Upon arrival, I phoned the property to alert them that we were ready for pickup (per their instructions), but I was never able to get past the automated system. I called the property multiple times but ended up being left on hold each time until the calls disconnected. I finally got fed up and booked a ride share since at that point, after a delayed flight, we only had a few hours to use our room before we needed to be back to the airport. Shuttle drivers from other hotels were commenting that this is a common occurrence with this particular hotel shuttle. If not for the airport shuttle issue, I would have left a glowing review.

Great stay. In and out for business. Clean, remodeled. Up to date. Bed and pillows soft. Bathroom clean. Lobby nice. New carpet, nice decor. Landscaping done, outer appearance of the building painted nice. Only criticism i would say is front desk staff not dressed in professional manner. If they wore a button up collar shirt or polo to distinguish the difference of being a customer and an employee would really elevate the business. Some different people had t shirts, a woman wore a sweatshirt hoodie, some man was up there with a wornout tshirt and ungroomed appearance.

Shuttle came 40min late and it was full. Had to take Uber to the hotel.

Very helpful and kind staff

Good nights sleep close to airport with free shuttle.

Friendly staff

Clean and comfortable beds

It was a quick stay. Employees were friendly. According to the info about the hotel shuttle on the hotel’s information on hotels.com confirmation, it stops at 11 pm so we did not attempt to contact the hotel for the shuttle but found it was still operating after we arrived to the hotel. Room was clean and comfy but pillows very high and hard. Cover for bed was not so nice - polyester more like a shower curtain. Room was spacious and okay breakfast as well.

Stains on the couch. Couch had lots of crumbs. The shuttle from airport seats were cut with metal coming through that hurt shoulder. Driver took corners quickly and sharp.