Warwick Fiji

This is not a 5-star hotel. I never normally do reviews. Before I do, I just want to say that the staff were great and tried their very best. This is a management/ownership issue, the resort is tired and run down. This was a family holiday with 12 of us split over 6 rooms. 1. Booked 6 x rooms (3 x Qu/Sgl + 3 x Dbl/Dbl). This was important because of the people we had travelling. We also requested in advance that two of the rooms to be interconnecting which was confirmed that this would be planned into the scheduling. Arrived (1am) to learn we had 5 x Queen/Single, 1 x Double/Double, no interconnecting rooms and spread all over the resort, not near each other. Told fully booked, nothing could be done. Too tired to argue. 2. We ended up getting shifted after two days to an interconnecting room (took us a couple of goes to get that sorted). Later that day, had to be shifted from that interconnecting room to another interconnecting room as that one had plumbing issues. The second interconnecting room had no hot water and had to get that sorted out too. 3. Multiple rooms without TV channels working. 4. Multiple instances of having to go up and order because no one was serving us or around to take our order. 5. Some of our other rooms had plumbing issues. 6. Apart from teppanyaki and wicked walu had to pre-order our dinner meals for the restaurants. On arrival, it all came out straight away (entrees and mains) and most instances overcooked. Not 5-star hotel standard.

Done

The resort itself is lovely. 90% of the staff were great. The food prices were extraordinary for what you got.

The hotel is nice but already a bit old and needs some maintenance for a five star resort. The staff is very friendly and helpful. They have a great beach with a separate snorkelling area where you can discover a lot of colourful fish. The breakfast buffet is average, the dinner buffet is expensive for what you get and the drinks at the bars as well. In total it was okay for us and the kids.

The staff were friendly and helpful even though it was a very busy time. The lack of free filtered water was an issue as bottles expensive. We went to the local supermarket to stock up. Activities 10/10 They could have more snorkels and flippers. Some were broken and not enough available.

There were adult areas so plenty of quiet spaces amongst the many families. We thoroughly enjoyed our childless time in the many quiet spaces especially the pool and bar for adults only. Food was good and staff were fantastic

A pleasant location to lie on a sunbed for a couple of hours staring out at the reef break. Everybody is friendly and remembers names. The hill hike was great. My room was ocean view...decent size and a 45 deg outlook over the pool to the water. Steakhouse was a fave dining spot. Absolutely no hassles and had an enjoyable time.

Stunning and excellent staff

Beautiful resort and beach Lovely helpful staff Lots of activities

Staff were beautiful but not necessarily efficient. We endured regular cold showers 80% of the time during our 10 day stay. Food became boring over a longer stay