DoubleTree by Hilton Chicago Schaumburg

Nice comfy clean hotel

My first stay i forgot my favorite shoes . I called the hotel they never followed up nor show any efforts . My second stay the room was leaking my clothes were covered in water .

Overall nice place. Front desk staff called and woke up our room at 1am asking us to look for headphones the previous guest left behind. Disrupted our sleep as we had to wake up at 4am for early flight.

Convenient to a remarkable number of fine or affordable dining options. Place to stay if you are just passing through Chicago on the interstate.

Great

I was supposed to stay here for 2 weeks while on business. I chose this location because I’m a loyal Hilton customer and liked the Doubletree brand. I checked out after only 2 nights. I had to change rooms because of the foul odor, the tv did not work, and there was a huge amount of mold on the bathroom ceiling. The entire place looked like a low end motel. I switched rooms and again the room was in disrepair, smelled, and there was a very loud squealing noise from the air conditioning. Also as I went to unpack I discovered dead bugs in the drawers (see photos). Also the pool was closed. Basically the entire hotel was very run down and definitely not worth the price. From the outside the hotel looks great, but the inside was a different story. The place needs to be renovated or demolished.

I was awakened at 6 am in the morning by people yelling and screaming as if they were at a football game. And then again at 8 am. I complained to the front desk and was told I needed a room number so that they could give them a warnimg.Totally unacceptable.

Maybe wipe the bathroom shelves, they were disgusting as well as the drawers in the main area. Front desk staff was attentive and helpful when I had concerns. Toilet wouldn’t stop running, so I had to go in and fix the toilet, to stop from running and repeating all night. Other then that I had a great time oh yeah the bed was a little uncomfortable as well.

The surrounding area is nice. The rooms need an upgrade and more cleaning. I wouldn’t stay here again. I arrived early and the front desk agent was not friendly.

rooms looked and feeled old. window drapes had stains on them.. sheets look worn-out.. re-used over and over.. doesn't much life left.. time to replace not reuse... bathroom vanity was worn out you can see the stain peeling off... For Hilton I was disappointed. when we got there.. computers were down couldn't check in.. had to wait like 20 mins.. overall poor wouldn't stay at doubletree again...