The Westin Washington, D.C. City Center

Abdul was fantastic!! So kind and efficient! He was so wonderful too with our children and made their day! Excellent customer service! Thank you Abdul. And the food was delicious!!!!!

Perfect central spot to take in all that DC has to offer. Great Breakfast the start the day amd Abdul made me feel right at home!

Abdul at breakfast made this stay fun and personable. He was super outgoing, attentive and genuine. The rooms were spacious and clean

I had the absolute best time at the Westin! The bar took great care of me. Barry was the best bartender i’ve had in a longtime. He genuinely cares about each one of his customers that comes to the bar. Holding conversations with any and everyone! I will definitely be back to the Westin to see him!

Donna rocked the bar and dinner. Good appetizers and meals. Good recommendations. Kitchen was a little slow. Decent portions and great presentation. Very plain lobby setting.

Very good service . Was very relaxed atmosphere. As at the Washington, DC Westin. Was visiting colleagues who were staying here

I had a great experience. Staff was amazing and very welcoming. The valet parking is definitely worth it. The bar staff was GREAT. Barry and Iyana are the best. Had an awesome stay!

Enjoyed our stay. First night after traveling and exhausted went to the Bar for a bite and a cocktail. We were greeted by Barry and Cathy who made us feel welcomed. Great conversation and very relaxing with them both. Said thank you and goodbye to Cathy since she would be off the remainder of our stay. Donna was on duty the days after Cathy, Barry recommended wonderful places to eat. Donna was very welcoming such as Cathy. Upon check in we were greeted with a friendly smile and H2O to stay hydrated. The hotel is under remodeling but no inconvenience was encountered. Had the breakfast buffet with a made to order omelet which was delicious. Ordered from the menu for breakfast and dinner another day food was good . The only thing I would improve is for the breakfast staff to not have loud conversations among themselves as others are trying to enjoy their meal and wake up Location was convenient but a little misleading about walk to White House etc. As a senior we took uber the most of the time. Shout out to Cathy, Barry and Donna for your hospitality 😀

First visit to Washington DC. We selected the Westin Washington DC City Center because of good reviews, we have stayed at the Westin in many locations, and the location seemed to be good. John Gilligan the hotel manager did advise us a couple of days prior to our visit that the lobby and reception area was being remodelled so we were prepared for that, although we could see some guests arriving who obviously were not forewarned and they did not look happy. The remodelling going on was quite significant and it is never a good sign when the check in desk is offering ear protectors for guests. Although we did have some prior notice of these disturbing works, I would say that they definitely detracted from our experience. And I believe the construction work could have been screened off, and carried out in a better way. There is even an argument that the hotel should have closed for the period of this major renovation. John Gilligan had kindly arranged a surprise for us in our room as it was a special occasion and that was very thoughtful. The hotel is a bit dated, rather blandly decorated, and we can call the room functional more than anything else. The price may have reflected the construction work going on, but we had very little notice of that, and some arriving guests appeared to have none. The reception area is now a temporary desk floating in the middle of the construction where one poor employee gets to greet and check in the unhappy arrivals who are looking around at the drilling and hammering in the lobby. There are various Westins in Washington DC and the name City Center may be slightly misleading as another Westin is more more centrally located but we found the location OK and walked a lot of places without problem except for torrential rain one day which is not the fault of anyone. The bar area was still operating and Barry there was doing a great job, very friendly, very helpful and with lots of advice and suggestions for the first time visitor. The bar had good drinks and food and despite the upheaval was operating OK. Maybe another time, the Westin would have got 4 stars without the construction going on, but it is looking a bit tired and dated even though it probably isn't and I suppose the remodelling will spruce up the reception and lobby area.