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8.4 / 10 Guest Rating

Garden City Hotel, BW Signature Collection

55 Jerrabomberra Avenue, Narrabundah, Australian Capital Territory, 2604, Narrabundah, AU

Garden City Hotel, BW Signature Collection - main view

About the Property

Welcome to Garden City Hotel, BW Signature Collection, where comfort meets convenience in the heart of Canberra!

Recreational Amenities
Dive into relaxation with our stunning outdoor pool or stay fit in our fully-equipped fitness center. We also offer complimentary Wi-Fi and concierge services, ensuring your every need is taken care of during your stay.

Dining Experience
Savor international cuisine at our Secret Garden Restaurant, complete with a bar/lounge and delightful garden views. For those quiet evenings in, enjoy room service or unwind with a drink at the poolside bar.

Comfortable Accommodations
Our 72 well-appointed guest rooms feature iPod docking stations, minibars, and 42-inch plasma televisions. Enjoy the luxury of complimentary wired and wireless internet access, along with private bathrooms stocked with quality toiletries.

Don't miss out—book your stay today at the Garden City Hotel for an unforgettable experience in Canberra!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, 1 Queen Bed, Non Smoking - Photo 1
Deluxe Room, 1 Queen Bed, Non Smoking - Photo 2
Deluxe Room, 1 Queen Bed, Non Smoking - Photo 3
1/3

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 42-inch plasma TV, premium channels, and iPod dockFood & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk, laptop-compatible safe, and free newspaper; cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$122.38

$97.9

Includes taxes & fees

Deluxe Queen Room

Non-refundable
Breakfast Included
20% OFF$168.02

$134.42

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Non Smoking - Photo 2
Standard Room, 1 Queen Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 Queen Bed, Non Smoking

1 Queen BedSoundproofed roomLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch plasma TV, premium channels, and iPod dockFood & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Standard Queen Room

Non-refundable
Room Only
20% OFF$115.54

$92.43

Includes taxes & fees

Standard Queen Room

Non-refundable
Breakfast Included
20% OFF$160.35

$128.28

Includes taxes & fees

Guest Reviews

8.4
Excellent149 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable rooms.

Categories

Cleanliness7.5
Service9.0
Location8.6
Room Quality8.0
Amenities8.0
Value for Money9.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

E
Emily
Verified booking
partner
Standard Room
Stayed in May 3, 2025

"Good"

6.0

Good location and lovely staff. But walls very thin - were woken every morning by neighbours' alarm! And room a bit dusty.

Helpful?
L
Louise
Verified booking
Standard Room
Stayed in May 1, 2025

"Exceptional"

10.0

lovely accom all round

Helpful?
D
David
Verified booking
friends
Standard Room
Stayed in Apr 22, 2025

"Good"

4.0

My adult children booked 3 separate rooms at this hotel for 1 night. All 3 rooms had issues. 1 had a distinct sewerage smell from even outside the room and thankfully she was moved. My son had a broken toilet that would not flush and when reception was advised they were told no maintenance staff worked over Easter and they did not have another room available. Really unacceptable with no solution offered other than to use someone else’s room…not even a compensation of a free breakfast. Considering reviews and rating of this hotel which is why we booked we really expected much better and would never stay again.

Helpful?
J
Julia
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2025

"Good"

2.0

So bad they refunded me- avoid!

Helpful?
D
Dodger52WOLLONGONG, NEW SOUTH WALES
Verified booking
Couples
Standard Room
Stayed in Apr 13, 2025

"A good choice"

10.0

We spent 3 nights in the Garden City Hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option

Helpful?
R
Roger
Verified booking
partner
Standard Room
Stayed in Apr 13, 2025

"Exceptional"

10.0

We spent 3 nights in the Garden City hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option

Helpful?
R
Rohitha
Verified booking
Standard Room
Stayed in Apr 12, 2025

"Exceptional"

10.0

Friendly staff

Helpful?
K
KULDIP
Verified booking
Standard Room
Stayed in Apr 10, 2025

"I wouldn’t stay there again. "

4.0

Fridge was turned off to save money, fridge sets in the cabinet, so there is no room for the hot air from fridge to escape. Washroom was tiny. Toilet and sink was cramped. Inconvenient to use. Washroom exhaust fan was old and noisy like a diesel engine running. Pictures in the website are misrepresented.

Helpful?
C
Craig
Verified booking
family
Standard Room
Stayed in Apr 10, 2025

"Excellent"

8.0

Thank you

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

The room was nice and clean quiet area and the German Club was next door

Helpful?