Extended Stay America Select Suites - Phoenix - Deer Valley

the room had nothing in it no dishes, no pots or pans no silverware, the sheets were dirty, bought a mop and mopped the floor 4 times still dirty, the filters in the air conditioners were dripping black gross material which I put in the shower and cleaned, cigarette buttes were all around the entryway. Horrible experience - will never stay there again

The room was supposed to be non smoking and it definitely had been smoked in. To the point it was uncomfortable

Nothing

Whole place is a mess

One staff member was terribly rude

My boyfriend had to have surgery and the Staff went above and beyond to make sure that he was comfortable help this with whatever we needed. The facility was clean comfortable.

no hand towels in kitchen, no kitchen utensils, no hand towels in bathroom. chairs in room were dirty. dog owners would not keep their dogs from barking. no food options, no coffee in the room

Close to freeway and lots of food and shopping within a few blocks

You need to stop advertising saying breakfast is included when you no longer offer any type of breakfast, not even coffee

Everything was great with staff and with the room HOWEVER my only compliment was there was a piece of gum stuck onto the bed frame, which is honestly gross. Also keep in mind this hotel doesn’t offer lotion or shampoo or conditioner or anything like that. A little outdated room but not terrible.