Hilton Garden Inn Chicago / Oak Brook

Room was clean and cool.

Clean and up to date.

The staff was amazing! Everyone is so incredibly friendly. The hotel is very clean and well appointed!

The Hotel is just ok and for that reason they shouldn’t charge for parking

First, it was pricier than I wanted but my partner noted that there was a restaurant at the location and a pantry for sundries which would eliminate having to travel to eat. The restaurant was closed, both days. The pantry has less items than my freezer at home (a few ice cream varieties) and the second floor ice machine was.... missing. Add to that, wide open parking lot that they charge you nightly to park in and WiFi that is throttled to the point of interoperability. (unless you buy the package that is free at the local Motel 6) Next time, stay at a Best Western, which also has no restaurant or pantry, but is closer to restaurants and it will be half, or less, of the cost.

Front desk staff was very rude. The event center next to the hotel lit off fireworks at 12:30am that were so loud we thought we were quite literally being shot at. Staff said nothing and was completely unhelpful when we inquired the next day if there would be fireworks again the next night.

Safe area

Swim meet. No late check out. Parking good.

Duwy the bartender was hospitable and gracious. Her presentation and knowledge was very helpful for the wine selection. Very guest oriented.

I was grateful I didn’t have to pay for parking. It was also quite.