Extended Stay America Suites - Cincinnati - Covington

Location

Bedbugs and roaches

Location

WiFi terrible, toilet was clogged 1st day when I got there. No hot water the 2nd day. Didn’t see staff at desk counter 6/8 times we went through. The whole place smelled like weed.

the staff were friendly

not real clean no soap no washcloths

No comment!!! Wasn't looking for food, just comfort.

There wasn't anything that I didn't see Perfect!!!

I appreciated being able to bring my dog. I paid a pet deposit in addition to the pet fee. I don't understand why they charge a pet fee if they don't charge a child fee. However, once we left, the pet deposit was promptly refunded which I appreciated.

The TV was horrible. It had a red tint to all the channels that could not be altered. There was a roach that I saw scurrying across the kitchen counter. In the handicapped accessible bathroom, part of the shower apparatus was taped to the wall with what appeared to be blue duct tape or some sort of waterproof tape. It looked very ghetto and haphazard. The breakfast was what was called "grab and go". I had no idea what that meant until I checked in the morning. It meant you can grab some coffee and a honeybun or nutrigrain bar or an envelope of oatmeal if you are so inclined. No fresh fruit or juice or anything else for that matter.

The room was clean but it smells like dogs. I’m assuming since it’s pet friendly that’s why it smells like animals everywhere.

Nice

It was ok and good for one night stay. We were given a room key to a room that had people in it so that wasn't good. It was a quick night stay on our way elsewhere.