Sonesta Simply Suites Detroit Warren

Clean property & excellent customer service

N/A

Location and staff were awesome

Bathroom floor not very clean and pillows are flat

Room was a nice size, had nice finishes and was clean.

There didn't appear to be an exhauat fan in the bathroom.

One evening lady was super sweet

Floors were gross felt like they were never vacuumed. Air/heat unit had mold, fold out couch still had crumbs folded inside, and clothes from other people. Dishes in cabinet looked used. Fridge had water puddled inside (even wiped out myself, came back) Asked about a different room and had to add another night due to famliy things while 800 miles away from home. Was told I couldn't switch, and they wanted to charge me a minimum two nights to re do my stay due to booking on a 3rd party site and wanted another 150 deposit if I did. Was very unhappy to stay here will not be going back. Also whole place smelt of weed. I get its "legal" up there but not famliy friendly inside the whole place. 2rd floor* pics of mold in air vent. Woke up face puffy and headaches everyday while staying. I do not recommend this place at all. Only plus was the lovely evening lady who tried to make things better. Side note they need to update all 4 of their first aide kits*

It was close to everything

The bed is as uncomfortable the lady at the front desk was not nice and the fridge didn’t work

Staff and location

Comfort and friendly

It was a decent size room and the price was reasonable.

The brightness of the TV was dark and I found no way to adjust it. I suspect it's because it's an old TV needing replacement. I gave the property of five but it could have easily been a seven except for the fact that just about every carpet that I walked on including hallways, stairways and the elevator were noticeably dirty and in need of a vacuuming.

Nothing

Everything