Sonesta Simply Suites Minneapolis Richfield

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The floors in the entry way were visibly dirty which was off putting but still gave it a chance that the rooms would be clean and oh was I wrong…. There was no towels or wash cloths in the room, there was dirty dishes in the dish washer from the previous guest and a dirty wash cloth in the tub.

Friendly service for me and my dog.

The hotel definitely doesn’t look as nice as the pictures in the listing. Maybe 15 years ago but not today. It’s a bit run down and a little dirty in some places but the staff really did try to make the stay as good as it was going to get. Can’t complain much because it was cheap.

I’ve stayed at this location on a number of occasions, but the state of this place is absolutely disappointing. I hope the owner performs major maintenance and upgrades. Otherwise, it shouldn’t be listed as an option for Hotels.com

This would be an okay property, if it was half the price of what I paid. The parking lot and outside were dirty with trash and there were a couple broken down cars. The entrance was not secure and smelled like marijuana. It was just a rundown property in general. The staff was very nice though and apologized over and over when I went to the room he assigned me and the bed was not made. I was assigned another room and there were no problems with it except for it needing to be updated. There was a hole in the bathroom door and the walls were stained and dirty. The lampshade next to the bed was broken and stained which was kinda gross. I will say on the positive side though... There were no bugs and the bed was comfortable.

Loud fight in the hallway during the night. Very scary!

It was not even close to the pictures it was filthy and disgusting and it smelled really bad. Did not have towels in the room but when we got them from the front desk the towels were dirty. 10 out of 10 DO NOT RECOMMEND!

The property was not fit for a beast. Dirty and nasty. I don't see how they can even try to charge anybody to stay there. They ought to be paying customers to stay there... That's about the nicest thing I have to say about that place. Blow it up and start over.