Sonesta Simply Suites St Louis Earth City

Everything

I like everything

Clean facility and prompt service

All was GREAT from A-Z

nothing was all good

We love that the rooms are well insulated from noise. The kitchenette is perfect for our needs. We also are so glad that the property is pet friendly and there are lots of spaces to walk them although they are not designated as such.

The dog poop bags and can were not in a convenient area. It was tucked near the dumpster area.

Room was solid and the price wasn't bad

You can't run a hotel and let people have dogs in their room that bark for hours at a time. Rooms are so dated you won't find a USB outlet anywhere in the room.

They stole my money and said their card reader didn’t work

Cheated

Good location and clean.

Having to exchange towels(twice daily for us) was a hassle. Also the shower head was broken causing water to get everywhere when showering. Hard to use towels to keep the bathroom floor clean. Causing them to need exchanged even more often.

The location was easily accessed from the highway.

For three solid hours someone messed around either with our outside my room door. The person above stomped constantly for three hours also. This went on from 9:30pm until 12:40am. It caused my dogs to either growl and then lunge towards the door barking defensively or to bark at the person stomping above me. By 1am, when I was able to locate the gentleman running the front desk, he stated “I didn’t want to go up there anyway” when we discussed the noise harassment. I checked out and slept in my car at a rest stop.