MainStay Suites Greensboro

Close proximity to the highway

I booked a king suite. I was given a key to a room that was already occupied. So me and my 2 kids had to sleep in 1 bed. Got a bigger room the next day(still not a suite) and the tub wouldn’t drain.

The hotel listed breakfast as an amenity. it no longer is. No food on site.

Spacious and clean. Staff was very accommodating and helpful.

There was no fan in the bathroom. Always a good idea when multiple people share one bathroom

The deadbolt on the main door was inoperable but could be locked by lifting the door, also door did not close tightly letting in noise and light. The shower wand head was broken and had to be rigged to hang up, Trees and shrubs over and around the sidewalk needed trimming, had to avoid low hanging branches that were wet. Property has no covered entry which makes unloading and loading difficult during rainy times. TV, serviced by Dish was inoperable most of the stay due to overcast and rain.

did not like it did not have 1 place in the hotel for ice. not even a cube of ice anywhere. no computer for guest, no continental breakfast or anything to offer guest and this is supposed to be one of the better suites. WHY WAS THIS!!!!!

This property was excellent. The staff were very helpful and attentive. The rooms were clean. The overall service was great.

was trying to stay in Charlotte but the prices were insane, i guess for the PGA thing - so i stayed here instead. easy to find location, easy parking, close to lots of food and shopping options. the front desk guy was nowhere to be found when i checked in, but eventually showed up was exceedingly slow in making me a key and doing some stuff on the computer. as for the room, it was super clean as expected though the tub and fridge looked somewhat dated, but the vanity was nice with the backlit mirror and consistent with something i would see at a Woodbridge or Country Inn. anyways, the place was sort of a semi mix of renovated and nice vs dated and very budget. i was fortunate my neighbors were mostly behaved since the front door and probably the walls were paper thin and you can hear anything and everything. Hotels.com said checkout was noon, but it appears check out was 11 am. and if there was coffee or something anywhere, i surely didn't find it. the fridge in my room kept making this knocking sound sometimes like it sounded like someone was at my door. and i also had a fruit fly flying around, which is odd since it was an enclosed area on the 2nd floor and no ability to open windows.

Hope to stay again.

I love the room size they are actually big bed is comfortable

Nothing