Days Inn by Wyndham Amherst

Our room did not look like the picture but it was adequate.

We entered the room and immediately noticed a stinky smell. It was supposed to be a nonsmoking room. The microwave was filthy, stains on the walls and mattress pad. We left.

Owners and staff excellent. New management customer service was very good. Property needs serious investment and improvement. Breakfast bar mediocre.

THEY TELL YOU TO CLEAN YOUR OWN ROOM AFTER CHECKOUT

It was a decent place. Spur of the moment trip and they had a room

I was amazed that the hotel had no elevator. The TV was the most confusing of any I have ever come across and I'm a pretty frequent traveler. TV stations were numbered 17-1, 17-2, 18-1, 18-2, 18-3. There were also 3 separate channel guides. I failed to understand the logic. My recommendation is to stay elsewhere.

Very dated, needs a makeover from top to bottom. The whole Inn had a bad smell and the rooms were filthy. They said, the property was under new management. Maybe that will make a difference. This is the worst Wyndham property I’ve ever seen.

Having a much needed overhaul of the establishment. In desperate need of paint and new pillows, blankets, and furniture. It's old.

I do not usually go on and rate a location but I do not want others to experience what I did. The first room we were put in had bed bugs. The staff was understanding and did move us to a new room in a completely different building. However we booked a king bed and ended up having to stay in a room with 2 double beds. The room they moved us to was dirty. It had old napkins, food, etc on the floor just under the edge of the bed. There was no refrigerator like we were supposed to have. The tv did not work. The bathroom sink stopper once put down would not come back up. We did not sleep great because of being nervous because other rooms had bed bugs. We stayed out of necessity that one night. When we checked out my husband asked if we were going to be given some sort of discount because of all the problems and the front desk staff just looked back at him seeming confused about why he would ask that. So nope had to pay full price for that.

Good