Sonesta Simply Suites Plano Frisco

Location, staff friendliness, facilities , temperature control

There’s a bit of unpleasant smell as we enter into room(probably because it is remaining closed)- they can have a room freshener or something to make it pleasant

All night gym. Kitchen. Inexpensive. 3out of3!

The room fairly okay. The carpets were dirty and dusty. We sneezed the entire time we were there.

It was average and fair for the price. However, to charge for parking is excessive.

This property is in a serious need of an upgrade. There is rust and peeling on the fixtures in the bathroom, as well as ants. I have stayed at several Sonestas over years including previously staying at this several times, at this is the worst experience I have ever had with them. When I expressed my concerns with one of the staff members they act like they did not want to be bothered. I will not say never but will be hard pressed to stay at this location again.

The heater in the hall-way was way up Too hot in the room

Overlap, great property and clean. The bathroom didn’t have hot water and some of the microfiber cloths were dirty.

Not well kept.