Cherokee Grand Hotel

Great friendly staff clean and comfortable

I booked this hotel as a last minute alternate to my preferred local hotel and I was disappointed. The room smelled stale and/or musty when I entered and it never quite dissipated. The complimentary toiletries had already been opened and used by a previous guest and the room hadn't been thoroughly cleaned (seals left where previous guest unsealed the toiletries in the shower). For a "mountain view deluxe", it was neither deluxe or much of a view.

Staff very friendly and helpful. Room was missing TV and willing to get another remote but I was ok with manually turning TV on and off. Staff very helpful.

Good place to sleep. Room was clean.

Seemed quite worn out. I booked because of good ratings, but it did not reflect the 9.0 rating. Beds were uncomfortable. Pillows were flat. Floor felt very unclean. Needs an upgrade for sure.

Friendly staff and easy checkout

From check-in to check-out the experience was great. Everyone was very helpful and friendly. Room was clean, very basic, no big friles, but in reality who needs them. It was perfect. I would have preferred getting a paper receipt, instead of email.

Easy 7 minute walk to Casina, but they also have hourly shuttle service during certain hours. Continental breakfast, but otherwise very limited food/snack options. Staff was helpful with answering questions.

Loved everything

Everything was clean & well kept. They were very nice there is nothing I can say that I disliked during my stay.