La Caserne Chanzy Hotel & Spa, Autograph Collection

The only good thing about the hotel is its location, right in front of the Cathedral. The room is very dark and small, and the decor doesn't help at all. The armchair is large and takes up all the space next to the closet. If you can even call it a closet. The hotel doesn't provide water in the rooms. The sink was clogged and leaking. It was impossible to regulate the temperature in the room, which looked more like the Sahara desert. And what can I say about the view of the inner courtyard, which was nothing more than a view of the rooftops? I could go on, but in short, this is not a 5-star hotel.

ideale ligging, ondergrondse parking op 200m. Erg vriendelijk personeel.

Problèmes de propreté (toile d’araignée au plafond) Nuisances sonores à 4h du matin !!! Problème de fonctionnement de la TV

A wonderful hotel with a magnificent view of the Cathedral opposite. The Spa is wonderful so be sure to book a treatment!

Lovely and very comfortable hotel and friendly knowledgeable staff

Lovely hotel. Grest service and comfort. Location right under the shadow of the amazing cathedral. Two great restaurants: one quite expensive but offeting a delicious degustation with wines. The other much more affordable but also with many delicious dishes. Have a coupe or two of champagne in the lovely, comfortable bar.

Great location, great facility

酒店的服務非常好,入住前兩次電郵問我是否要幫我預訂些什麼,到達時前台的服務也很貼心。但房間衛生程度不合格。入住第一天,送給客人的巧克力已經打開,枕頭上有頭髮,地毯有上一位客人留下的食物,估計根本沒有更換床舖,我入住的幾天應該也不會換床舖。每天清潔都很隨便,浴袍髒了也沒更換,忘記給我們新的棉簽。以這個房價而論是不可接受

Great location adjacent to Notre Dame cathedral and 1/2 a block from tram. Easy to access public transit and lots of shopping and eating options within walking distance. Super friendly and helpful staff. Room was well laid out, very quiet and beds were very comfortable. Overall, a great place to stay in Reims.

Very nice size rooms for France! Location very good at the heart of Reims. Gym is extremely tiny and limited options. The freshly renovated spa very nice (note in most cases extra fee)