Hyatt Centric Chicago Magnificent Mile

Beautiful hotel located in an area close to everything. The hotel staff was friendly and professional and we appreciated the room upgrade to a corner suite.

The bed was really comfortable and the room service food was amazing, dessert was the best triple layer chocolate cake I've ever had!!

No heavy curtain for the small corner side of the window

I was pleasantly surprised by this hotel. The location is A+ in the heart of the city. It’s very up to date and modern. Quiet rooms, good sizes, modern furniture. Beds were comfy. And I liked that the rooms had robes. My only complaint is there is a shower curtain instead of glass. No one…and I mean no one…wants a shower curtain. They are disgusting items never cleaned. They should be banned in hotels. Otherwise no other issues here and recommend.

Great location for visiting Family members at Northwestern Hospitals. Love the that the hospital and hotel are connected and there is no need to walk outside.

Great place to stay we enjoyed this Hyatt. We stay previous time and This worked out well to meet another couple downtown for dinner . Will more than like be back again soon.

Fantastic location. Safe upscale neighborhood. Easy walk to Navy Pier and Gold Coast shopping. The room was very nice, clean, perfect.

Great hotel location. It's very close to Michigan Ave for shopping, walking the river, many food options. I love the modern updated feel of the hotel, rooms, amenities. I personally prefer Hyatt and always look for one in the area when booking a hotel. Atmosphere and rooms were wonderful. I stayed in a corner king high floor and it was beautiful and gave me the extra city view. It was very clean throughout the hotel and my room. Noise level was very minimal. The only negative I would say and why I'm only giving a three star is due to language barriers with the restaurant staff. I have a dairy allergy and informed the host, the person getting me coffee and water, the waitress that took my order and she communicated in Spanish to the cooks. When my food arrived she assured me it was prepared separately but you could see a chunk of butter on the avocado toast which was unfortunate because I was already half a slice in before catching it. I spent almost half my day in my room next to the bathroom because of this, which was a bummer for my weekend getaway to recharge, refresh and have a relaxing weekend away. They did comp me for my food which I appreciated but it's still a bummer to go through physically. I will still stay here in the future, I'll just be avoiding the onsite restaurant.

I have not stayed at this hotel in over five years, but used to stay there weekly for many years. So what a surprise to receive a warm welcome and be remembered by Debbie Gatewood, the Assistant Front Office Manager. We were staying at the hotel for surgery for my husband, and Debbie's hospitality really eased our anxiety. I could not believe she remembered a guest who had not been at her hotel in five years. She is a standout. The hotel itself is lovely. Rooms are large, remodeling was well-done, and the service all around was excellent.

It was amazing and super easy to get to.

The pool was very small.