Quality Inn & Suites near St Louis and I-255

The front desk girl was very nice

Filty room Broken desk chair i fell out of on to floor was missing a roller wheel, I don't believe the shower curtain has EVER been washed full of black mold No products to wash with and just a half of roll of t.p Floors were as black and dirty do they mop. Ok your going to say why didn't we get another room. We traveled 13 hours straight and went to bed Next. Next. Morning was when we noticed everything, luckily I just bruised my knee when the chair went out from under me. I have tried numerous times to get in contact with manager but will not call me back.

Good breakfast, comfortable bed, nice property

The distance from downtown St. Louis

The first room they gave us smelled like someone had just smoked a cigarette in it. The second room was dirty, looked like someone used a dirty wet rag to wipe every down. The linens were stained and had hair on them. The towels had hair stuck to them and were also stained. The coffee packs were sticking together and had something crusted on them. The room smelled like mildew. It was a terrible experience. The rooms were not worth $15.00 a night, let alone $83.00. One good thing I can say is that the receptionist was very apologetic and gave us a new room right away. She also gave us fresh linens twice, although she gave us the wrong size once.

Strangely enough, this hotel was very clean, and the staff was accommodating. I see strangely enough because of the town that it’s located in. I wouldn’t hesitate to stay there on a work trip again.

NA

I liked that it was low cost, not dirty or smelly.

I didn't like that the TV wasn't working and we had to wait till the next day to have it fixed and the front desk continued to call back repeatedly to ask what was wrong with the TV and tell me the manager would be back shortly to fix it and didn't till the next day. Then the next day it happened again and same story till I said I wanted to be compensated for the TV not working because I paid for that. Also the hot breakfast was cold and not good at all. The pool had slime looking white stuff on the top and dirt in the bottom. They came everyday and brought towels but didn't take the trash or make the beds.

Nothing

The pool was closed so I didn’t stay there

Clean sheets, staff always available.

In a very rough area. Pool was closed, floor board in room had lifted/was an injury hazard.